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Business Profile

Financial Services

Citadel Federal Credit Union
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Citadel Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Citadel Federal Credit Union has 22 locations, listed below.

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    Customer Review Ratings

    1.33

    Average of 21 Customer Reviews

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    Review Details

    • Joseph P

      Date: 10/23/2022

      cant do zero stars???? they break the law, they are unprofessional and they make threats to customers. they lied to me saying they can take my car for missed credit card payments, violation of law, they went into car payment multiple times to put money on credit card, unauthorized access to account and they said they can do so. when directly challenged and a supervisor was requested they chose to hang up multiple times and threaten to call police on me because they did not want to take responsibility for their actions. these people should rot in jail and this credit union should be shut down immediately.

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