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Business Profile

Collections Agencies

Tate & Kirlin Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Tate & Kirlin Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tate & Kirlin Associates has 2 locations, listed below.

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    Customer Complaints Summary

    • 103 total complaints in the last 3 years.
    • 16 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/05/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been getting phone calls from Tate and Kirlin Associates. They use different numbers and call at least 10-15 times daily. They never leave a message, until they left one at a previous employer. When I called back, the man swore at me and hung up on me. I was so upset. I called back again with the hopes that someone else would answer the phone. I had no such luck, it was the same guy and he was even more awful. I had to pay for an app to be installed on my phone to stop all of the phone calls. The calls are still coming in, but they are at least silenced. I want the phone calls to stop.

      Business Response

      Date: 12/06/2023

      Admitting no wrongdoing, as Tate & Kirlin Associates does not elave messages, and we had no contact from the consumer at all. We will no longer contact them about these account going forward.

      Customer Answer

      Date: 12/13/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *****************

    • Initial Complaint

      Date:12/04/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text today from this company. I investigated to see where the business was located and stated Pennsylvania. I called the number and it was somewhere in ***** with many people speaking in the background. The representative gave me my my incorrect name which lets me know that there is an issue here. He would not verify what the so-called debt was. Please do not contact me anymore. Hi ******. Notice from Tate & Kirlin Associates, a debt collector. Call us at ************ or visit TKAPAY.NET and use Ref#********. Reply STOP to stop SMS.

    • Initial Complaint

      Date:11/20/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have lived in NEVADA. I only lived in WASHINGTON and OREGON STATE. They said I owe and someone is using my ssn. Tate & Kirlin Associates, Inc is a SCAM,,,Please help

      Business Response

      Date: 12/08/2023

      As per the customer requested TKA will no longer be in contact

      Customer Answer

      Date: 12/09/2023

      I want TKA to refund any charges and reverse any damage to my credit report because I have never lived in Nevada. I have only lived in Washington  and Oregon State

      Customer Answer

      Date: 12/09/2023

      [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]



       Complaint: ********



      I am rejecting this response because:

      I meed to see refund for any charges and to credit report updated if my ssn was used





      Regards,



      ******* ********

    • Initial Complaint

      Date:11/13/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text from this company with minimal information and a case number which yielded no results in locating an account. I don't owe anyone anything anywhere. Inhave since reported this number to the FCC and have placed credit alerts with all 3 credit reporting agencies. I don't knownwhat scam they're trying to pull but they're barking up the wrong tree and legal action will be taken of they contact me again about a fake debt they're trying to scam me for.

    • Initial Complaint

      Date:11/13/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear Mr. Tate & Tate-Kirlin Senior Management: Please be advised that on multiple dates including 11/01/23, 11/13/23, and several previous contacts from your Collection agency after multiple harassing calls and text messages from Tate-Kirlin, I advised on several logged occasions the agent phoning/texting me to immediately remove my number from their database and to never contact me again regarding an alleged debt owed to ************** and/or ****************** You will note my distress when this agent stated that they were unable to remove me from their calling list as this is not a solicitation call", and I could only be removed once I made a payment of settlement as the alleged debt is owed regardless -- an abhorrent and illegal statement for debt collection practices. Said agent(s) then claimed to to take me off the call list, and hung up on me promptly -- only to receive another contact on 11/13/2023.At this time, this company is in direct violation of the FDCPA, meriting urgent resolution and compensation (as pursuant to FDCPA), prior to retaining counsel and contacting local media consumer advocates to aid in this matter's urgent resolution, as well as filing an immediate Grievance with the FTC  for review. Please advise senior management only to contact me urgently to confirm the removal of my information from any and all contact, as well as the requested compensation prior to all aforementioned civil and media engagement actions. Thank you kindly in advance.

    • Initial Complaint

      Date:11/08/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have text me saying I owe them $$ and I have no idea who its for!!!

    • Initial Complaint

      Date:11/08/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business is contacting others about my debt

    • Initial Complaint

      Date:11/07/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Tate and Kirlin Associates are attempting to get me to pay over $14000 for a credit card I never had. I talked to an "associate" in INDIA. He kept saying the company was in PA, but they were outsourced to take calls. They didn't have my address or social security number correct. It's a total scam and they need to be shut down.

      Business Response

      Date: 11/07/2023

      Admitting no wrongdoing, TKA will honor the request of the consumer and do make anymore contact. Account is in a disputed status.

    • Initial Complaint

      Date:11/04/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text message stating that this Notice from Tate & Kirlin Associates, a debt collector. Call us at ************ or visit TKAPAY.NET and use Ref#********. Reply STOP to stop SMS. I don’t have an account with them then when I click on the website it has my address but o have no idea who’s phone number is listed because it’s not mine nor is it the number they texted.

      Business Response

      Date: 11/12/2023

      As per the consumers requrst, TKA will no longer contact them about this account

    • Initial Complaint

      Date:11/01/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being contacted by this company will not say what they do or what the call is in regards to but leaves a voicemail to pay. I have received nothing in the mail from this company.

      Business Response

      Date: 11/12/2023

      TKA has sent out a validation letter to the consumer. We will no longer contact the customer, unless they call back in to discuss account after receiving letter 

    Tate & Kirlin Associates is NOT a BBB Accredited Business.

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