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Business Profile

Collections Agencies

Tate & Kirlin Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Tate & Kirlin Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tate & Kirlin Associates has 2 locations, listed below.

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    Customer Complaints Summary

    • 103 total complaints in the last 3 years.
    • 16 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/26/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A Fraud business scam to get people to give up their rights. A business that produces absolutely nothing (how can that be business?) These pretending agents go out and BUY a debt which they think gives them the Right to come after you! It doesn't work that way people, did you sign an enforceable contact with The Tates and Asssociates? I would guess that you did'nt. Therefor if you do not have a contract with them, then the only thing they are is Mafia. Don't bother with the Validation letters, they are brothers and sisters in the same scam! This is simple! Do I have written contract with you? If the stated document is presented of the so called original, where is your signature on that? One party Can Not sell an agreement to a 3rd party WITHOUT the original signee agreeing to that, hence null and void.

      Business Response

      Date: 11/12/2023

      Tate & Kirlin Associates will no longer contact the customer. We have documented this account as a dispute.

    • Initial Complaint

      Date:10/06/2023

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received multiple phone calls from Tate & Kirlin and from multiple phone numbers. I continue to block the number but they just call from another number. Now I started getting text messages, daily, and they have even called my ex-husband! I don't owe any payday loan or have any outstanding debt that has not been paid off. The calls and text messages are harassment at this point and needs to stop.

      Business Response

      Date: 10/26/2023

      tate and kirlin, will no longer contact the consumer per her request

      Customer Answer

      Date: 10/31/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *****************************

    • Initial Complaint

      Date:09/19/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business contacted me via text stating that I owed a debt. I do not owe any debt. I checked my credit report and it is clear.

      Business Response

      Date: 12/29/2023

      As per the customers request we will no longer contact her in regards to this account.  

    • Initial Complaint

      Date:09/18/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text from Tate and Kirlin 9.18.2023 addressed to a stranger named ***** who T&K are trying to collect a debt from. I'm not ***** and there's no one at my house named ***** so I can't understand why I'm receiving texts meant for ***** or how T&K decided my ph number belongs to *****. but they need to remove their heads from both their asses and NEVER CONTACT ME AGAIN. i don't , nor have I ever owed T&K ASSociates a single dime. If BBB can't do anything about them my lawyer will .

      Business Response

      Date: 12/29/2023

      As per the customers request we will no longer contact her in regards to this account.

    • Initial Complaint

      Date:09/16/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a second text message to day saying I owe money, I do not owe anyone anything, I have never received notification from anyone saying I owe prior to this, this was all of a sudden.

      Customer Answer

      Date: 10/17/2023

      I have no idea what this company wants, I owe nothing to anyone. I got another message today, they need to leave me alone.

    • Initial Complaint

      Date:09/11/2023

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received text message requesting a ****** to contact them. That is not me nor anyone I know.

      Business Response

      Date: 12/29/2023

      As per the customers request we will no longer contact her in regards to this account.  

      Customer Answer

      Date: 12/29/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 



      Regards,



      **** *****

    • Initial Complaint

      Date:09/05/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text from numbre ************ and in the message it states, "Hi *****. Notice from Tate & Kirlin Associates, a debt collector. Call us at ************ or visit tkapay.net and use Ref # ********. Reply stop to stop SMS. Which I will be doing, but I want them to know they have the wrong person and I will not call the number listed in the text because in this day and age, you can't be too careful about scammers.

      Customer Answer

      Date: 10/02/2023

      This firm contacted me again on 9/22/23 needing to speak with somone named *****. Reference number provided is ********.

       

      Business Response

      Date: 12/29/2023

      As per the  request we will no longer contact her in regards to this account and we removed the number as well as a wrong number

      Customer Answer

      Date: 12/29/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      It should have been answered in October, not over 2 months later.


      Regards,



      ****** ********

    • Initial Complaint

      Date:08/28/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Tate and Kirlin have called me numerous times per day without leaving a message nor will the caller speak after I answer. A letter states I owe money for a debt that is not mine and has previously been taken to court and dismissed. A lawyer for harassment is the next step I will take.

      Business Response

      Date: 12/29/2023

      As per the customer's request we will no longer contact her in regards to this account.  

    • Initial Complaint

      Date:08/26/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Keep calling my number from different numbers claiming to be debt collectors trying to reach a *******************************, instructed them to stop calling and attempting to contact me and they still keep calling. They sent mail and in my reply also told them to not contact me again, and in violation of the law they keep calling.

      Business Response

      Date: 12/29/2023

      As per the customers request we will no longer contact her in regards to this account.  

    • Initial Complaint

      Date:08/18/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call from Tate and Kirlin. When I answered I was first told that no one could answer my call, I did not call them, then music came on then a person. The person stated an address and asked me to confirm and I told them I would not be able to do that until they told me what their company did. They said they were a receivables management company. I told them that did not help me and I asked the question again which they then said they could not tell me anything more until I verified who I was as they could not give detailed information to a third party. They then stated a date of birth and said if I could just answer yes or no. I told them I could not until they confirmed what exactly they did. I said I was not asking them for any detailed information I simply wanted to confirm what their business was, was it a debt management company, do they provide grant monies, do they help consolidate debt or anything like that. I again was told they could not tell me anything until I confirmed who I was. I told them, they called me and if they were legitimate they would be able to give me basic information about the type of business they are and if they can not I told them to remove me from any list and to not call me again.

      Business Response

      Date: 08/21/2023

      Tate & Kirlin will no longer contact the consumer about this account. We are debt collection agency, if the consumer would like to discuss they can give us a call back at ************. Consumer must be advised that we do have to follow security measures before we continue with any call.

    Tate & Kirlin Associates is NOT a BBB Accredited Business.

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