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Business Profile

Credit Cards and Plans

Unique Card Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Cards and Plans.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/12/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just discovered this Unique Card Serv *** *** **** has been debiting my checking account for the last 6 months in the amount of $19.95. I cannot get a response from the company and I never approved any funds to be deducted from my account

    Business Response

    Date: 07/14/2022

    This is a response that was received from ****** ********** ** ********* filled out and completed the online application for our membership on March 12, 2022 at which time all fees and the program details would have been agreed to multiple times as the application was being filled out. ** ********* called our member services department July 13, 2022 and cancelled his membership and has been refunded all monies that have been paid to our company.

     

    We consider this case to be closed.

     

    Sincerely,

    Customer Complaints

    Unique Card Services

    Customer Answer

    Date: 07/15/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me. 



    Regards,



    ****** *********

Unique Card Services is NOT a BBB Accredited Business.

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