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Business Profile

Bank

First Commonwealth Bank

Reviews

This profile includes reviews for First Commonwealth Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Commonwealth Bank has 113 locations, listed below.

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    Customer Review Ratings

    1.35/5 stars

    Average of 23 Customer Reviews

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    Review Details

    • Review fromKara T

      Date: 03/07/2023

      1 star

      Kara T

      Date: 03/07/2023

      After decades of my family's loyalty, I sincerely was screwed over by this bank. The bank allowed an over $400 charge to go out that was obviously suspicious and never notified me. And charged over draft fee of 35$. At the same time I had a bill I had scheduled come out. But still noone notified me. I found this on my own the next day. After hours on the phone with corporate, I got the acct frozen and filed a fraudulent discrepancy case. Aftwards, I got the info and personally called the company that screwed me, Medcare. After ***** answered, i personally went to ************** and discussed this over $400 charge with the medcare company director. This was never supposed to happen by either medcare nor the bank. Someone is trying to scam customers here. I was told I would recieve a refund, but haven't seen it nor heard from anyone for a week. In the meantime, First commonwealth continues to charge fees to my frozen account. Ridiculous. Still not resolved.

      First Commonwealth Bank

      Date: 04/24/2023

      We apologize for this experience. It does appear these issues have been corrected and fees waived. If you feel that this situation has not been resolved, please give us a call at ************. Thank you.
    • Review frommegan I

      Date: 12/01/2022

      1 star

      megan I

      Date: 12/01/2022

      This bank is the worst bank to get a loan through. Missed a payment by a couple of days and now I have to go out of my way since they can not process it over the phone. The customer service sucks and they threatened to repo my car after ONE missed payment. Told me how I will ruin my credit. These people are awful. So basically have to make three payments in the month of December. Merry Christmas. I hope you hate your job.




      First Commonwealth Bank

      Date: 12/02/2022

      Hi *****. Thanks telling us about your experience. We'll reach out to make sure you know all your payment options.
    • Review fromKeyvan K

      Date: 11/02/2022

      1 star

      Keyvan K

      Date: 11/02/2022

      I have had a business checking account with FCB for about four years. Seems like the bank stuck in mid 1900s. They hold my checks for seven business days. Checks usually take 10 days to clear. It is ridiculous. Their online banking shuts down about 11 pm eastern time every night. I can only get $500 cash out of the ATM and spend up to 2k per day. There have been many times the bank didn't cash a check I gave people. I am changing this outdated bank very soon.

      First Commonwealth Bank

      Date: 11/03/2022

      Thank you for taking time to rate your experience. A member of our leadership team is reaching out to you to discuss the specifics of your concerns.

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