Reviews

Review Details

• Review fromBrian L

  Date: 04/15/2024

  1 star

  Brian L

  Date: 04/15/2024

  The company advertised a specific price for a product/service, but upon reaching the checkout stage, the price was unexpectedly raised. This misleading pricing strategy is concerning and deceptive to consumers.I contacted them numerous times and they stated Sorry. Only the piping kit was wrong & we aren't sure why since it's set to pull the pricing from the site. I then received an email from ****** and he asked where I saw the sale price. I then forward the email they sent with the advertised price. I asked if they would honor that price and I have lost all communication with the company. The part in question is the SPE Motorsport 6.7 Powerstroke Intake Piping Kit at $1061.65. Upon checkout, the price is $1249.00 I believe such practices violate fair business standards and mislead customers into making purchases under false pretenses. As a consumer, I feel it is important to address this issue to ensure transparency and integrity in business transactions.Such experiences like this enforce what others have stated, I will end purchasing from SPE. They are not an honest company. One star is still high...

  SPE Motorsport

  Date: 04/16/2024

  This customer’s poor review stems from our email that went out regarding our scratch & dent listing update email. As most businesses, we rely on technology to send emails. Our email provider pulled a wrong pricing for a product. We did have it available as a scratch & dent though but the product wasn’t one that worked for the customer’s vehicle combination- we had it for a 15-19 turbo truck & he has an 11-14 turbo. It’s not uncommon or illegal for a company to have misprinted something & there’s nothing illegal with cancelling an order or refusing to sell it at a lower price. As stated to the customer, the product pricing was correct when he clicked it. We could have lied & told him the product he wanted at that price was sold out but we uphold our integrity & apologized & told him that it was a tech error with our email provider. He remains upset however we are very fair with our prices & haven’t raised them in years while the cost of living has continued to rise. We also make as many products in the US as possible & pay our employees a very fair wage. Cheapening our products for an upset customer goes against our standards of practice. & only cheapen the brand as a whole. We wish this customer the best & that he can find a brand what will conform to his ideals & business practices.

• Review fromRobert F

  Date: 02/15/2024

  5 stars
  I bought my truck in June of 2023, around August of 2023 I started to make some upgrades to it. My first upgrade was a SPE CCV kit, the item was shipped from PA that afternoon followed by a barrage or order updates. Lucky for me being in the Cincinnati area my CCV kit was delivered the following day. I was impressed with the shipping speed and quality of the fittings. I read several bad reviews and even had a local Ford tech tell me not to buy from them, I am glad I did. The following 2 months I placed several more orders. I was searching the web for a quality piping kit when I stumbled on a link to an SPE piping kit. I did some research and placed my order online. I called SPE customer service once to ask if there was s hipping delay and was told maybe a day or 2. Shipping update emails/text msgs started flying that afternoon and 2 days later my complete piping kit was at my front door. Since then I have bought a coolant line reroute kit, a low temp thermostat, an upgraded upper coolant hose, two other parts I can't think of, and today I ordered a upgraded oil pan. As soon as SPE figures out how to make their new Recirculating CCV Kit work with their own intake piping kit I will order that too. I told my Ford tech I was going to buy a SPE oil pan, he went on and on about how bad of a comp they are, which is what brought my here to look at reviews. All and all, I guess they had some shipping problems prior to August of last year. I must have came into the picture afterwards because everything I buy is shipped that afternoon or the next day. My orders were all complete without missing parts and I really don't have any complaints.

• Review fromJohn P

  Date: 02/14/2024

  1 star
  DON'T DO BUS. W/THIS CO.!!!!!!!!!!!!!!!!!!!!!!!!!! CUST. SVC. IS BEYOND BAD!!!!!!!!!!!!!!! CHANCE LIES!!!!!!!!!!!!!!!!! THE RECEPTIONIST EVEN LIED TO ME!!!!!!! THEY SCREW PEOPLE OUT OF MONEY BY CHARGING A 20% RESTOCKING FEE!!!!!!!! I DISTRUST THESE PEOPLE SO MUCH, I WON'T EVEN RETURN A $260.00 UPPER RADIATOR HOSE KIT, (THE ANODIZED ALUMINUM COLLAR ARRIVED DAMAGED) TRUSTING THEM TO GIVE ME A FULL REFUND, OR, A REFUND AT ALL!!!!!!!!!!!!!!!! I ALREADY PURCHASED A NEW UPPER RAD. HOSE KIT FROM ONE OF THEIR COMPETITORS!!!!!!!! IF YOU ONLY KNEW HOW I GOT THE RUNAROUND FROM THESE PEOPLE.............YOU WOULD NOT BELIEVE IT............IT WOULD LEAVE YOU DUMBSTRUCK!!!!!!!!!!!!!!!!! I TOLD THE RECEPTIONIST THAT AFTER I GET MY MONEY BACK, I WILL NEVER EVEN SPEAK THE WORDS SPE MOTORSPORT, IN FACT, I TOLD HER I WOULD CUT MY TONGUE OUT SO I COULD NEVER SAY SPE MOTORSPORT AGAIN!!!!!!!!!!!!!! TO QUOTE ANOTHER COMPLAINER, "AVOID THIS COMPANY LIKE THE PLAGUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" IF YOU DON'T, IT'S YOUR OWN *** FAULT!!!!!!!!!!!!!!!
  
  
  

• Review fromAaron B

  Date: 06/14/2023

  1 star
  Avoid this company like the plague. Ordered a simple fuel water separator drain valve at 10:00pm Sunday evening. Changed my mind after reading the terrible reviews on the company. Sent an email to cancel the order at 6:30am Monday morning (literally the next day) with all the order information in the subject line of the email. I get an email 4 hours later stating that the product already shipped and I can return it for a 20% restocking fee Dont make the same mistake I did.