Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Waterproofing Contractors

Central Penn Waterproofing Co.

Reviews

Customer Review Ratings

4.25/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDarlene L

    Date: 08/10/2024

    5 stars

    Darlene L

    Date: 08/10/2024

    Our basement was waterproofed back in Jan. 2022 by Central Penn Waterproofing. When we purchased our house back in 2020, we were told by the previous owners and home inspector that there were no signs of water leakage in the basement, which of course was a lie. The following year, we got hit real hard with a 3-day storm. I think we had at least 5 inches of rain and our basement flooded. It was like the walls were peeing water.Stressed out and not knowing where to turn too, we reached out to almost every waterproofing company in **. Central Penn responded back in less than a few days. Shortly after that, *** our sales rep came to our house and gave us a thorough explanation of what needed to be done and then life just got easier after that! We followed his advice and our basement has been dry ever since. The system works and I'm glad we went with Central Penn. ******* and *******************, Thomasville PA.

    Central Penn Waterproofing Co.

    Date: 08/11/2024

    Thank you . Glad we could help. It was a pleasure doing business with you.
  • Review fromKateri K

    Date: 04/07/2024

    2 stars
    Basement work was Done in Aug. 2023. Took almost a month, towards the end we were told the output pipe for the sump pump was damaged or blocked. Either we could dig up the front yard to replace or repair the pipe or we could attach it to the existing drainage for the house, which empties to the backyard. I asked the guy won't that turn the backyard into a swamp?... Oh no it will be fine. No, it is not, Backyard has not been dry since Aug of 2023, pumps run 24/7, grass has been growing all winter and now we have a huge issue in the backyard. We can't even mow. standing water in the backyard is over 5 inches deep. We work and they are closed by the time we come home. One guy came by to look, we saw him on the security camera. No returned calls, sent letter, no answer. Don't let them do this to you. They have already done it to a 99 year old woman on Hospice.
  • Review fromChristine M

    Date: 03/11/2023

    5 stars
    Thank you. We can sleep when it rains now! We are very please with their service. Went above and beyond
  • Review fromPamela Strouse

    Date: 08/06/2022

    5 stars
    Central Penn put a water removal system in our basement. We were so relieved to have it done in such a timely and professional manner. However, a few weeks later… water in the basement. We called, very upset, they immediately responded and sent their technician, Steve(whom we liked very much, as he put the system in to begin with)
    He found the problem. It had nothing to do with our new system.. it was a furnace condensing issue. He repaired it at no charge. Later, Jim(the owner) called to see if we were satisfied. We are. What a great company to work with.
    Jim and Pam Strouse, Orwigsburg, PA

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.