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Business Profile

Fitness Center

Planet Fitness Penrose

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKevin Y

    Date: 10/13/2023

    1 star
    Planet fitness has unfair business practices because they make it difficult to cancel your membership I am a truck driver and I couldn’t make it to the gym where I signed up only way I’m allowed to cancel and I didn’t have the time to send a certified letter explaining so the fact that even though this is in the contract it is designed to inconvenience the members so the b company can keep charging the card I am in the process of finding an attorney and filing a class action lawsuit in court because planet fitness designed their system this way because most of their revenue comes from members who can’t make it to the gym planet fitness ratings are horrible and this is sad to prey on hardworking taxpaying people it is just not right and this needs to stop

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