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Business Profile

Property Management

JBMP Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in February my son viewed a rental listed with JBMP/TPR and gave them a $450 deposit. The group he was going to rent with change their plans so my son ***************************** Student ID# ********* decided to continue searching for another rental with JBMP/TPR. After locating another rental property we gave them another $1200 towards the new rental which was supposed to be $1200 per month for 1 yr. After numerous attempts to get a lease from JBMP/TPR we were running out of time for a housing commitment. We then had to sign up for housing with the **** in order to ensure housing. We then reached out to an attorney at ********** Group and requested our 2 deposits back. We then received a lease offer that was $1200 until December and then $1600 starting in January. Never was this offer provided until this point because we wouldn't have given a deposit. Our attorney has asked us to notify ****** Housing and seek assistance and provide awareness to future students of this organization. No monetary resolution has been offered to settle dispute. Attorney *********************** at ************ has all the emails/communication attempts with both parties involved.

JBMP Group is NOT a BBB Accredited Business.

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