Reviews

Review Details

• Review fromJoy O

  Date: 11/20/2024

  1 star
  I get an email everyday to sign a lease that has been rented, this is silly and needs to stop. They are spamming my inbox and I have no way to unsubscribe from it.

• Review fromTenille C

  Date: 10/01/2024

  1 star
  Company asked for a $80 application fee that is non refundable. Deposits are supposed to be refundable if you are denied. However, they never denied me but refuses to answer or return my calls because the landlord must have not like the fact that I own properties and am a landlord as well. Dont know but I have not gotten my deposit returned. And no answer from the realtor *** who was my contact. Now Im feeling vulnerable because owner has access to my personal information that includes my social and bank account information. I have been reaching out to *** and calling the office and get no answer from either. I just want my deposit returned!

• Review fromKaitlyn H

  Date: 08/31/2024

  1 star
  If I could give this company ***** stars I would. First let me start out by saying that they WILL NOT speak to you on the phone they will only respond by EMAIL (whenever they want) they will take your ************ deposit asap! However they will NOT respond whenever you write them. I was suppose to move into my new apartment on 8/30 two days prior they emailed me my unit was NOT ready and did not pass inspection. How is my exact thoughts? They offered me to move into one of their other units temporarily or permanently move into another one of their units elsewhere. But didnt respond until the evening prior to me moving in. I have planned for this move for over two months of them backing the dates up. ***** ONLY answers emails whenever she wants. ****** who did the walk thru back in July with me stated this unit would be ready 3 different times now. I have proof of everything via email & text for them to say 48 hours prior of me moving that my unit did not pass inspection. Now less than 24 hours they will not even respond to my emails when I am asking if they will accommodate movers from the temporary place to my permanent apartment I paid for because I am not paying for movers twice. I was suppose to be out of my current unit 8/31 and they left me with ignoring me for over 24 hours. I have stated to them numerous times now I do not want to permanently move into another unit. This place is honestly a mess I ended up terminating my contract because on 8/29 I still did not hear from them until early evening when I was suppose to move the very next day!!! ***** purposely ignored all my emails for the last 24 hours she has no respect for tenants! All ****** can say is contact *****. What a shame! I understand things happen however BE ACCOUNTABLE and ACCOMMODATING TO YOUR PAYING TENANTS! NO PHONE CALL NO FOLLOW UP MAJOR RED FLAGS! Im so sad I gave up my apartment I really wanted to move in there but after that no way I could live be a tenant for **** poor management.

• Review fromBrenna G

  Date: 08/19/2024

  1 star
  If I could give 0 stars, I would. Every single positive review on ****** has to be fake or fabricated. First of all, I do not believe a single living and breathing human being works here. They are impossible to get a hold of and nickel and dime you for everything. They never answer the phone. They takes weeks to respond to emails. They have an office that is barely staffed and they dont let tenants come to because all communication has to be written. My dryer was broken for over 6 months. They have no respect for long-term tenants, and do not take requests seriously. The manager **** even accused me of false police reporting when my ex-boyfriend broke into my apartment. They claim to have security cameras on their buildings, but they do not work and can never seem to "access" the footage. They have not changed the building code to my front door in almost 3 years. Anyone and everyone could break in if they wanted to. I could go on because I've lived in one of their buildings for 4+ years... Absolute trash company.

• Review fromJacob A

  Date: 08/19/2024

  1 star
  JBMP Group represents a apartment building unit that my college son and 3 others rent. They have been having several challenges with the apartment and have sent multiple messages to ask for assistance to repair. They have not received a reply and it's been weeks.* Ants all over the apartment * Plumbing issues with all the bathrooms and toilets not flushing (safety)* Water leak for weeks creating mold on wood in living space We have advised the students to hold future rent payments until this is resolved.The ask is to just resolve and show care toward your renters.

• Review fromLawanda J

  Date: 05/16/2024

  1 star
  Made me pay $400 for a sublease fee 2 years ago and to this day Im still mad. Don't charge college students $400 for a sublease.

• Review fromTraci D

  Date: 04/22/2024

  1 star
  Avoid renting from this company at all costs. It is a fraudulent leasing company based in ************. My daughter applied for an apartment at one of their properties and I was the cosigner. I submitted an $80 rental application fee for a specific unit. The application was then denied because the company claimed the unit was NOT available for rent. I asked for a refund of the application fee and was informed I could apply it to another unit. There were no other units that we were interested in so I requested a refund for a second time and was again denied. **** deceptively advertised a unit for rent and then would not refund the application fee after they admitted the unit was not available. This should be a simple issue to resolve but their failure to return my money only demonstrates their interest in collecting application fees from potential renters when they have no intention of leasing an apartment. This company should be avoided at all costs.