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Business Profile

Credit Union

Penn Federal Credit Union

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Ebony J

    Date: 11/05/2023

    When I went to open first my account I was denied I’ve been called and they told me I must be a member first to open the checking account so I had to open a savings account first I open the savings account. I transferred money into that account. I didn’t went back to open a checking account and was later told by a different representative that I can’t open a checking account because of my credit score when the first lady told me all I had to do was open a savings account. Furthermore, the guy told me that my credit score had to be over a certain number my credit score was over that certain number and I still couldn’t get a checking account. If I could not get a checking account I wouldn’t have opened this account. I was planning on doing my direct deposit here however I went with Navy Federal for a checking and savings account because they allowed me to have one now I only have a savings account here that I can’t access the money because I can’t even get a card, the representative was kind I do not like receiving misinformation from multiple representatives because I have one account without the other and it is frustrating knowing I have a good banking history and cannot get an account because of a credit score I have never heard of such my credit score is average. so giving me misinformation has led me to not be able to receive my direct deposit because I can only get a savings account. Looking to build a relationship with benefits, so I hope this changes

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