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Business Profile

Home Buyers

Prime Cash Offer LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Buyers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company and others are invading my privacy! They are looking up my properties and then sending me soliciting brochures to me personal home asking to purchase my house!!! This is unacceptable, I am going to look into filing a class action lawsuit on all of these guys. I have a NO SOLICITATION sign on my property - this is unwanted solicitation and breach of my personal privacy. How dare they! I'm going to file a report on them all so get ready!!! This is pain and suffering and causing me a great deal of stress, I believe that if I win this claim in court, that's a win up to 15K. I've called and asked them over and over again to remove me, I've even sent these things back.

    Business Response

    Date: 03/07/2024

    Complaint ID ********
    We apologize for any inconvenience or distress our communications may have caused you. We take your privacy concerns seriously and want to assure you that we have taken immediate action to remove your information from our mailing lists. Please be assured that you will no longer receive any solicitation from our company.

    If there are any additional steps you would like us to take, or if you have any further concerns, please do not hesitate to contact us directly. We are committed to resolving this matter to your satisfaction.

    Thank you for bringing this to our attention.

    Customer Answer

    Date: 03/15/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 


    Regards,

    ***************


Prime Cash Offer LLC is NOT a BBB Accredited Business.

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