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Business Profile

Vehicle Transport

ILM Transportation Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vehicle Transport.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Nino S

    Date: 04/18/2024

    BIGGEST SCAMMERS IN THE BUSINESS, WILL TELL YOU WHATEVER YOU WANT TO HEAR TO GET YOUR LOAD AND ONCE THEY DO IT RADIO SILENT, I HAD TO CALL THEM 12 TIMES FOR THEM TO PICK UP THE ****** NEVER DELIVERED ON TIME, HOW ARE THEY STILL IN BUSINESS IE BEYOND ME, STAY AWAY YOU WILL THANK YOU

  • Sal C

    Date: 06/15/2023

    I wish I could give 0 stars.
    Horrible service. For 3 days my truck sat less than 1 hour away. Would not reply to messages. When finally replying after 24 hours gave excuses & said truck would be delivered "today". Received phone call 7 hours later telling me 9am the next day.
    At 10am I called & left message. Received return call a few minutes later asking "did you just call me?". When I gave my info again (he did not listen to the message I left) he was obviously upset that he called me back. Tried to blow me off when I told him "his lying about delivery times is making me look bad to clients I have that expect me working in their homes & not showing up They don't care about my excuses.". He sad he would call his driver & call me back right away.
    Five hours later I get a call saying that his driver will call me.
    Another 2 hours later driver calls says within the hour. The truck has GPS tracking & wasn't picked up until 90 minutes later. Driver shows up 2 .5 hours after his projected arrival time which reaffirmed the 55 mile distance where it sat for days.
    Truck is large & I could expect some delays if I lived in the city but I'm in an agricultural area so there was no excuse to wait for another vehicle to transport it.It was delivered on a multi car carrier anyway.
    It's understandable that they needed to deflate tires for overhead clearance but not having a way to reinflate them was also poor service. They had no idea that I happened have an air compressor to do it with. Also found footprints on back seat & floor rug as though someone was sleeping there. Truck was brand new & detailed by dealer before being shipped. Definitely would not leave muddy footprints after detailing it. Otherwise it was delivered safe without damage. As though what they were being paid to do should be praised after the headaches the created.
    The $150 I saved by choosing them instead of another service was far from a savings after the stress & aggravation they inflicted.

  • Antony O

    Date: 02/05/2023

    horrible Service. Don’t move your car with this company. had my car for over 15 days Instead of two days delivery frame. Still hasn’t delivered my car till now. I’m about to report them for Car Theft.
    Don’t ever Deal with this company.

ILM Transportation Inc. is NOT a BBB Accredited Business.

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