Reviews
This profile includes reviews for Lobos Management Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
2.33/5 stars
Average of 18 Customer Reviews
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Review fromVeron R
Date: 12/12/2024
1 starVeron R
Date: 12/12/2024
This Company violates every aspect of a Peaceful encounter with doing business with a realtor agency. My experience was beyond horrific. They refused to maintain the property and yet refused to accept my notices and advise of NOT RENEWING a lease agreement that should have ended long before I was able to forcefully get released from a NON EXISTING LEASE AGREEMENT. The management uses gorilla tactics of harassment and refusal to listen and accept the tenant respectfully. I have signed documents and data they refused to acknowledge in an attempt to get money on a lease that ended. They have the worst management and refuse to value tenants. At least that was my experience. I would Not recommend renting or doing any kind of business with Lobos unless you are prepared for very unprofessional business behavior. The property I rented had flooding in the basement, roof cave in with flooding water, bad refrigerator and front porch gutter leakage they refused to address all of the matters ONLY until I repeatedly called and complained. By the way I had a perfectly good paying relationship never missed a payment. Even after I was forced to get a sublease agreement that paid to end my lease agreement they still refused to treat me fairly and ILLEGALLY renewed a lease agreement in my name and claimed it was legal. I had written notice of NOT RENEWING AND SIGNED DOCUMENTATION they refused to acknowledge and accept because they feel like they are above the law. I would never ever allow even a enemy to get entangled with Lobos without warning. ?? beware poorly managed property and rude almost racist type attitude; which is by the way they believe they are white and right.Lobos Management Company
Date: 12/16/2024
Hi *****, I am sorry about the situation regarding the court papers and the unpaid rent. We would like to work it out where we can with you. Please give us a call when able.Veron R
Date: 02/06/2025
If Lobos filed ANYTHING against me in court it is unlawful and illegal. I ended my lease agreement September 30 2024 with written notice in July 18 2024 received and acknowledged by management; ****** ******. The companies poor management and ill knowledge of the law they refuse to handle a tenant accord to PA LAW they have 30 days to return the tenant security deposit. You all are illegally adding charges to an account in my name Your lease agreement with no tenant you illegally placed on me!!!! With my address given to return my security deposit Inwhich YOU REFUSED TO RETURN. The address you are using in the illegal account in my name Is from me sending the address as asked for to return my security deposit. INWHICH I HAVE ALL DOCUMENTED Which proves you are well aware of your actions. Fraudulently holding a lease in my name IS AGAINST THE **** Ill see you all in court!Review fromMj J
Date: 11/20/2024
1 starMj J
Date: 11/20/2024
Highly Do Not Recommend renting from this company!!! Terrible communication and customer service. And like the other review said, they will try to squeeze everything out of u! They think they can talk to u anyway and ur supposed to just sit there and take it. ( Absolutely Not!) Terrible, the most horrible experience Ive ever had with a landlord!..Lobos Management Company
Date: 12/16/2024
Hi ********, I am sorry about the court costs and the unpaid rent. We waited for you to come by our office that Monday to discuss your account. I appreciated having you as our resident and hope you find a new home.Review fromSatin P
Date: 07/31/2024
1 starSatin P
Date: 07/31/2024
DO NOT RECOMMEND! I read a few other critical reviews and listen to them! Terrible company.Lobos Management Company
Date: 12/16/2024
Hi Satin, I am sorry that things did not work out with your ability to maintain the apartment. We wish you the best with your new home.Review fromJames S
Date: 07/04/2024
1 starAbsolute slumlord. Do not rent an apartment from them. They will squeeze every ***** out of you. They have predatory terms in the lease to enter any apartment units without notice of the tenant. It is unbelievable how they are still in business. The management is very rude and dishonest. It's a warning to everyone in **********. DO NOT RENT THEIR APARTMENT!Review fromMark C
Date: 06/14/2024
1 starMark C
Date: 06/14/2024
They falsely advertised on Zillow and other websites that they allow pets at their locations, but wait to tell you that certain units (conveniently the ones you looked at) didnt until youve paid the deposit.Lobos Management Company
Date: 06/15/2024
Dear BBB, Thank you for allowing us to respond to this review and apologize to ********************. While each of our properties may have different policies, our advertisements are placed with accurate information. As good as an advertisement can be, we recognize that not every question can be answered in print. From ************************ comment, it seems that we should have done better, and for that we sorry. Please have ******************** contact us directly and we will make sure that he receives a refund of any amounts paid for his deposit.Thank you again for this opportunity to respond.Review fromGervais W
Date: 05/14/2024
1 starGervais W
Date: 05/14/2024
I don't recommend renting from Lobos Management. They have no idea how to treat their tenants. I was told they wouldn't be renewing my lease because my grandson had a puppy on their premises last July, keep in mind I was giving a warning and the puppy never returned but I still had to go. Oh in case you're interested you must pay for anything that needs replaced in their place, ie: kitchen light bulbs.Lobos Management Company
Date: 05/15/2024
Dear BBB,
Thank you for allowing us the opportunity to respond to this complaint. While we cannot comment on the individual issues with this resident, we do our best to ensure that all of our tenants live in a environment free of disturbances. Yes, we do expect our residents to change light bulbs, unless a reasonable accommodation or assistance is requested.
Thank you again.Review fromBeth M
Date: 10/08/2023
1 starBeth M
Date: 10/08/2023
I have been a tenant at the Pine View apartment's for almost 7 years. Upon moving into my 2-bedroom apartment, it was obvious that the carpet, cabinets, countertops, closet doors, as well as the entire bathroom was extremely dated. I was able to see past these issues because I was eager to move, had an animal (cat), and the price seemed fair. ($781 per month, ******* pickup included)The property manager at the time possessed intellect, kindness, and was highly professional. The apartment and management at the time checked most of my boxes. After living at Pine View for approximately 4 years, natural wear and tear began to occur within my unit. Many things also began to break. The tub/shower began to spew water and would not turn off. Maintenance came that day but unfortunately the worker spoke very little English. Therefore, I was not explained the problem or solution. The shower/tub broke approximately 6 more times. A new maintenance man arrived almost every time and blamed the prior worker for not completing the job correctly. This same issue occurred with my toilet. But this time the complex was under new management. Any call that was answered by this individual was met with ignorance (the unintelligent type) and excuses. The toilet overflowed for the eighth time within a 2-month period, and the "Building manager" refused to send someone to repair the clog. My 14-year-old son and myself did not have a working toilet until the following afternoon. I called Lobos to express my displeasure with the situation, and BM rudely raised her voice and hung up the phone. Highly unprofessional. Other issues include a broken window, drawers falling out, broken cabinets, rats in the walls, and the list goes on and on. This place is disguising and uninhabitable. I am a college graduate and a professional. Never once have I been late on rent. I am now looking for a new place to live. They are losing an excellent tenant. 8 tenants have left in the past 3 months. A shame.Lobos Management Company
Date: 10/10/2023
Dear BBB, Thank you for alerting to me to this situation. Though I do not know ****, I agree that she must be an excellent tenant (I know she won a Halloween decorating contest) and I do not want to lose her. I apologize for any misunderstood interaction with the staff, and will have a new manager reach out to her to take care of any of her issues. Thank you again, ***Review fromMary D
Date: 10/02/2023
5 starsThe maintenane people do a good job and come to make the repairs in a timely manner.The office staff is nice and helpfulReview fromLynn Z
Date: 09/18/2023
5 starsI have been a tenant of Lobos Management Company in Pittsburgh, PA 15213 for years now; my Lobos apartment in Oakland, conveniently near the universities, is quite literally the best, most affordable apartment I have ever had! Lobos Staff--Office, Maintenance, and Housekeeping Staff--are constantly working so hard not only to maintain the properties and apt units but also to improve upon them. I have never had any problem or issue with my apartment that has not been solved by Lobos--and not only solved, but done so in a very timely and highly efficient way! Lobos Staff are always very courteous and respectful toward all the tenants; I have never once seen any rudeness or curtness from anyone employed by Lobos Management. Everyone has always been kind to me, and I can always trust that apartment issues, should they arise in the future, will be solved in a pleasant and timely fashion. I would recommend Lobos Management to anyone looking for a genuinely affordable apartment near the universities and close to bus routes going to downtown Pittsburgh. Lobos Management has my highest possible recommendation!Review fromLynn Z
Date: 09/11/2023
5 starsI have been a tenant of Lobos Management for years now since I moved to Pittsburgh. It is definitely the best and most affordable apartment I have ever had. Everyone at Lobos--Office Staff, Maintenance, and Housekeeping Staff--is courteous, respectful, and helpful at all times with all of the tenants. Lobos people work so hard to keep the apartment units, the buildings, and the shrubbery and lawns outside the buildings up to the highest standards. In addition to working hard for their tenants, Lobos has been and continues to be involved with projects that benefit the Pittsburgh area as a whole. It is amazing to me how much Lobos does to be helpful and of genuine service to people! Thanks to everyone at Lobos Management; you are appreciated!
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