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Business Profile

Health Products

General Nutrition Centers, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for General Nutrition Centers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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General Nutrition Centers, Inc. has 254 locations, listed below.

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    Customer Review Ratings

    1

    Average of 14 Customer Reviews

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    Review Details

    • Pete K

      Date: 02/25/2023

      Pete K

      Date: 02/25/2023

      This is a complaint involving General Nutrition Centers, Inc. I went into the store to buy a bottle of Oil of Oregano. The price on the shelf was $29.99 buy one and get one free. When I went to check out ****** would not sell it to me for the $29.99 buy one and get one free. So, I bought one bottle for $34.99. This location was in Florissant, Mo Store 03977. I emailed GNC a couple of times, they got back to me one time, but never did anything about this matter. I feel I got ripped off. It is not my fault they don't keep up with their prices.




      General Nutrition Centers, Inc.

      Date: 03/06/2023

      Dear ****,Thank you for contacting us. We found that the product did not have a Buy One Get One Free promotion active on that date and also that the price was correct on the receipt. Nevertheless, an $10 gift card was issued to appease, $5 to price match and $5 as compensation.If you need anything else please feel free to reach out to us. If you have any questions regarding the foregoing, please contact GNC **************** at **************. Sincerely,The GNC **************** Department

    • Chi-Yuan C

      Date: 02/23/2023

      I bought 6 grapeseeds and 5 of them were already expired. Talked to their customer services and sent the picture of bottles, but they refused to refund. This was my very first order and really disappointed

    • Chris I

      Date: 12/30/2022

      This is the 8th order I have placed in two years where I either didn't get my order (never delivered), or my order was systematically canceled several times including 6 days ago. This company has taken my money every time, yet failed to deliver a product. I will never do business with this company again! I'm done! Now I have to retrieve my money! Beware as they scam people!

    • Alex M

      Date: 07/27/2022

      Bought products at a store Clerk looked up my account and saw I was a frequent customer. Clerk provided a prepared box with free small packaged supplements and gave it to me . Checked my receipt later to find out he charged me for a membership I was never asked or told about this charge. Went back to the store to get a refund. Different clerk said he could not do it and to come back the next day. Came back the next day and another clerk advised a refund could not be provided This membership was slid to me without my consent or knowledge. Now I see why they wanted to E Mail me my receipt .I called corporate and they said they will give me points . I advised them I dont want points , I want my membership refunded because I never authorized it. No help but they said they will notify the store to cooperate better .This may not be a criminal issue but it is.certainly unethical .

    General Nutrition Centers, Inc. is NOT a BBB Accredited Business.

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