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Business Profile

Online Retailer

GDshop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for GDshop's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

GDshop has 2 locations, listed below.

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    • GDshop

      Unknown Pittsburgh, PA 15222

    • GDshop

      728 E. Warrington Ave. Pittsburgh, PA 15210

    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/09/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered not one but 2 vanity sets and never received anything after being charged $120 and when I emailed never got responses

    • Initial Complaint

      Date:12/04/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a portable fish finder from gdshop on 9 28 2023 and still never received it from them no one will refund or respond to me I would like my money back they kept misleading me about the tracking every time I tried to contact them they said it was on its way

    • Initial Complaint

      Date:11/27/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered from an online site call GDshop on October 1st 2023 and was told my package was coming from China it never did and it did not tell me prior to this that it was coming from China either. I wrote the company back over a month ago around October 20th 2023 after the tracking number they gave me told me it had been surrendered. they told me on the 23rd approximately via e-mail they were issuing a refund for 35.90 USD and to wait 5 to 10 days its now November 27th 2023 and they have not issued a refund and failed to reply to two follow up emails and my bank which has started a dispute against this transaction. I never received this refund for the amount of $35.90 USD for this so called package which all of this is obviously a scam. I was told ten days its over a month from when that was said and still nothing. This company is a fraud and i have now been informed by others that its not a legitimate company as well. Its time some action was taken against this company . i am mentally and physically disabled as well and on a fixed income. Not acceptable at all and considering others know about this that means you failed to do your jobs and go after this company please don't make that mistake again or you will just have more complaints and victims to deal with. All I want is this point is my money back A.S.A.P. thank you for your help.

    • Initial Complaint

      Date:11/27/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      9/29/2023 I ordered two rocking chairs                                                              USD : $                                           

      Order Detail

      NOT SHIPPED

      ****************

      2023-09-29 08:27:12

      $ 62.88

      Buy Again

      Shipping MethodFree ShippingPayment MethodCredit Card

      CASTLECREEK Oversized Rocking Chair, Camping Rustic Wood Rocker Chair for Patio, Porch, Living Room, Indoor and Outdoor, 400 lb Capacity

      Subtotal$ 78.60

      Promotion Discount$ -15.72

      Shipping Cost$ 0.00

      Total Price$ 62.88

      BACK TO ORDERS

      Company InfoAbout UsContact UsCustomer ReviewsService CenterShipping policyReturn policyPrivacy policyQuick LinksSearchLoginRegisterTracking Order

      I have emailed 3 times now asking for a refund no response nothing.

    • Initial Complaint

      Date:11/26/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered from the GDshop. No items no communication or refund. From 2 different purchased prices of 46.90.

    • Initial Complaint

      Date:09/27/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, Today 9/26/23, I ***** ****** found a microwave listed for $30.80 on a website name GDshop a white .7 cu small microwave. So I went forth purchasing it and the website normally confirms the purchase if it’s complete right away but something was odd about the website I noticed no telephone number to it. I found the email and emailed them but I did not hear back from this business. Instead immediately after I noticed two charges on my credit fears from two different businesses that I had not purchased from. One named AWAMAKI which my
      Credit card service agent read off to me and said they are using a telephone number which we found out was a fraudulent number *** ********. Then the second company also charged my credit card by the name LYTE COUTURE for $30.80. And they too provided a fake number ###-###-####. But it all began with the website GDshop advertising a white .7 cu microwave for $30.80.

    GDshop is NOT a BBB Accredited Business.

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