Reviews

Review Details

• Review fromJeffrey W

  Date: 04/18/2023

  5 stars
  Water heater cracked on a Saturday. I called Sullivan. ******* arrived with a great attitude and had the unit replaced in no time. I will use them again.

• Review fromGermaine H

  Date: 04/10/2023

  5 stars
  The trio did an awesome job! Very professional job! Guys were very respectful. Job done in a reasonable amount of time .

• Review fromArlene L

  Date: 03/22/2023

  5 stars
  Very knowledgeable about his job and what needed done I have been using this Company for over 15 years.

• Review fromDeborah T

  Date: 03/16/2023

  5 stars
  My techs, **** and **, did a great, very professional job, arrived early and worked neatly and answered all my questions. Im very pleased.

• Review fromRon D

  Date: 03/07/2023

  1 star
  Had Super Sullivan furnace repair do a free inspection on my furnace. After the technician spent hours looking at my furnace and drilling holes in my ducts I was told that my furnace had to be red tagged since there were cracks in the heat exchanger and other issues with my furnace. Even though, he could not find any sign of carbon monoxide on ********** of my home. Doubting his evaluation, I contracted with another heating company and had them do an inspection. I was told that there were no cracks and the furnace was safe to operate. To be safe I purchase three carbon monoxide detectors on each of my floors. To this date they have not gone off. I wonder how many other customers they have been scared and they made them replace their furnaces. I would never recommend this company to be used. Either the technician was dishonest or he was lacking the skills to make a proper diagnosis. **********

• Review fromCarol P

  Date: 03/06/2023

  5 stars
  I called and Sullivan was out the same day in a matter of two hours. They brought out a camera so I could see where the problem was and explained everything in detail. I have used Sullivan on more than one occasion in the past and will continue to use them, if need be, in the future.

• Review fromJim D

  Date: 02/26/2023

  4 stars
  The furnace installation group was running late but arrived and did their work promptly and ahead of schedule. They left one garbage can behind but their dispatcher promised to have someone pick it up after the weekend. As far as I can determine the furnace seems to work and, if there's a problem, I'm confident that Sullivan will fix it.

• Review fromrick b

  Date: 02/17/2023

  5 stars
  very informed,qualified plumber. good work. EASY to understand every aspect of work performed.

• Review fromJoseph C

  Date: 02/11/2023

  5 stars
  The technicians arrived on time the time they said they would be here. They were very courteous and respectful of my home and myself. They did a exceptional job of installing the new furnace and new thermostat. They gave us both the instructions of how to operate the thermostat and the furnace. The dismantling and removal of the Old furnace was done in a timely manner with very little noise. They did a great job of installing and setting up the new furnace also they did a very very great job of cleaning up after the job was completed. They put back everything that they have moved in the beginning of the installation. I would highly recommend Sullivan super service.

• Review fromSharon F

  Date: 02/10/2023

  5 stars
  Very professional give me alternatives and explained each. Sullivan is a very trustworthy company