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Business Profile

Property Management

Arkham Realty and Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/19/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern: For the last seven months Arkham Realty have e-mailed me statements showing $50.00 dollar lat fee on the seventh of the month, when I've had a credit balance sent before 7/2022 . I've asked them to please address this problem on several occasions. I'm afraid that it might affect my credit score and even make it hard for me to rent other property. I was told something different every time. I've even had phone conference with my case manager on the line.As of today the problem still remains.

    Business Response

    Date: 07/19/2023

    We are showing a zero balance on our end 
    A late fee hasn't been charged since 9/15/21
    We do not report to credit bureaus
    A simple phone call or email would have resolved this
    ************ ***********************

    Please give me an email address where i can send my screenshot to as this upload feature on this website does not work

     

Arkham Realty and Property Management is NOT a BBB Accredited Business.

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