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Business Profile

Basement Waterproofing

Basement Solutions LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Basement Solutions LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Basement Solutions LLC has 3 locations, listed below.

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    Customer Review Ratings

    2.67

    Average of 3 Customer Reviews

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    Review Details

    • Paul W

      Date: 06/30/2025

      Basement Solutions 911 did great work. Thank you all for taking care of my house. From start to finish they were very professional. Highly recommended. Great service. Great pricing. Great work.

    • Kimberley S

      Date: 04/09/2025

      I have a leak in my basement. ***** said they could clear out the clogged french drain. Quoted my $1000, $500 to start then $500 when complete. They went ahead and charged my card the full $1000. They cracked open my cement floor but found no pipe. Left me with a hole in the floor. When I pointed out the job wasn't complete and I thought I was owed $500, ***** interpreted the contract totally different than he original stated. He offer to install a french drain around the perimeter of the basement. I said I needed a very specific contract and should include money left over from the previous work, which somehow he thought was a go ahead to charge my card another $2000. I asked for my money back, but took him 2 weeks and countless phone calls before he said would "try to get me the money." Never use these guys!

    • Apryl s

      Date: 10/31/2023

      I had them come out to fix a water issue in my crawl space in May 2023. In July I noticed that water was getting in and contacted Scott the owner immediately. He ignored/ dismissed my messages until August 7 when he sent a service guy out who informed both myself and Scott that the crew had damaged the crawl space door seal and it needed to be replaced but he didn’t have the part so he would have to come back. Scott said I wouldn’t be charged. It’s October and they just fixed my crawl space door seal. Then I check my email and Scott sent me a bill for $300. He says that it’s because they fixed my door but they didn’t only the seal. I’m shocked!! First I paid him $18,000 then he ignores me for 4/5 months then he wants to charge me for damages his crew did which he told me I didn’t have to pay for. Bottom line is this, I don’t trust Scott and I would never recommend him to anyone.

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