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Business Profile

Mortgage Broker

Tammac Holdings Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/25/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a loan originally with Tammac for my residence and refinanced a year later, again with tammac due to personal issues. I had the loan paid off after the refinance process in October 2022 and was sent the title in November 2022. The title sent to me was incorrect and I have been in contact with multiple employees over these past months to resolve the issue. Unfortunately despite repeated phone calls and emails I am still left with the incorrect title. I would like to resolve the issue and move on from this situation. Any help would be appreciated and I thank you for your time.

  • Initial Complaint

    Date:01/17/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to cancel my insurance policy all day today I've left voicemails when the transfer me to no-one but a voice mail I have left 4 then I got 1 person she transferred me to the insurance company & they transferred me back because I have to cancel through tarmac they will not return my calls I can't get a person on the phone. Please tell me what to do tarmac holding Corporation ************ ****************** ** *****

    Business Response

    Date: 01/23/2023

    Tammac is aware of the situation. and can only offer our sincerest apologies.  A new telephone service which governs the manner in which calls are directed has resulted in a less than satisfactory result.  Tammac is addressing the situation, and someone will be contacting ******************** today if they have not already done so.

    Customer Answer

    Date: 01/23/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    *******************************

  • Initial Complaint

    Date:11/15/2022

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My my mother, *************************, purchased a repossessed trailer from Tammac Holdings Corporation in 2015. She is trying to transfer the title into another family members name. We have been informed that the title was ever transferred into her name. We have been trying to work with Tammac Holdings Corporation to have this done. We have sent them copies of papers my mother was provided and they refuse to assist. Have even reached out to Senator *************** office for assistance. Tammac Holdings Corporation has stopped corresponding all together with us. This has been going on since October 7th. We are trying to settle this without getting an attorney involved. My mother is 84 years old and needs help to get this resolved. Property address involved : ************ ************************Trailer Park Dallas PA ************.

    Business Response

    Date: 11/21/2022

    Tammac Holdings Corporation sincerely apologizes for any inconvenience to the purchaser.  The company has experienced some turn over this year in the department responsible for her inquiries and will obtain a title in the name of ************************* at its own expense.  I reached out to **************** by email in order to determine whether ************** obtained an original title at purchase or only a copy.  If there was no original, Tammac will need to order a duplicate title.  Once received Tammac can transfer the title to ***************

    Customer Answer

    Date: 11/23/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ***********************

Tammac Holdings Corporation is NOT a BBB Accredited Business.

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