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Business Profile

Roadside Assistance

AAA Reading Berks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Reviews

This profile includes reviews for AAA Reading Berks's headquarters and its corporate-owned locations. To view all corporate locations, see

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AAA Reading Berks has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Lisa W

      Date: 08/19/2024

      I bought a Plus Membership for me and my daughter a few months ago - yesterday she was in ************ (we live an hour and a half away from there) and was in an accident, during the early afternoon. She called AAA and they said a tow will be there at 5 pm but 5 pm comes and goes, and no tow. She calls again and AAA tells her it will now be 9 pm until a tow gets there. She is stranded in ************ on the road, and AAA does NOT keep her updated with this information?! 9 pm comes and goes, so finally I give her my credit card and have her call her own tow, which arrived in 25 minutes, and within the hour they were headed home (11:30 pm). This is the ONLY SERVICE I pay for with AAA and they failed miserably!! They actually put my child in danger by now keeping her updating, and not having a tow show when they said it would. I'm going to make sure they reimburse us for the tow we had to get, and if not, I will get a lawyer. I will then cancel our membership and will NEVER recommend them to anyone!

    • Alan K

      Date: 12/26/2022

      Poor customer service. Long wait times. Don't have enough people to service customers. I was told to call back tomorrow for road side assistance.

    AAA Reading Berks is NOT a BBB Accredited Business.

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