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Business Profile

Property Management

Stonelink Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

3.59/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromAngelina R

    Date: 06/11/2024

    5 stars
    *********************** and ***** were amazing. They had to enter my home without notice (poor management, not their fault) but they knew I had a small dog and they made sure to keep him secured while they did their job. Amazing workers, just horrible managers with terrible communication and the worst professionalism I have seen but **** and ***** made the experience end on a positive note. I give **** and ***** 5 stars but management negative 5 stars.
  • Review fromJodi S

    Date: 06/04/2024

    5 stars

    Jodi S

    Date: 06/04/2024

    ***** from Stonelink has been absolutely phenomenal at describing the property management process, maintenance items, and I can tell this company would care for my home as I do. Our first phone conversation was over an hour long and I felt completely safe leaving my home in his care and the care of his team! Thank you so much!!

    Stonelink Property Management

    Date: 06/07/2024

    Thank you and we appreciate your honest and candid review.
  • Review fromDarcy P

    Date: 04/28/2024

    1 star

    Darcy P

    Date: 04/28/2024

    I have never in my 40 plus years of renting come across such a low class management company. They house tenants according to what their vouchers will pay regardless of criminal Records! They allow these people to run havoc in their rental properties with no repercussion for their drugs dealings, drunken violent behaviors etc. and leave the good residents to fend for themselves. They care more about being greedy than the welfare of people. They are condescending and lack a good maintenance department. They enter our apartment without notice. Do a shotty job most times. They r a trashy property management company. Use at own risk

    Stonelink Property Management

    Date: 04/30/2024

    Dear ***** - we understand your frustration of the situation and have tried to find a proper resolution which was never to your satisfaction. The safety and welfare of ALL of our residents is our top priority. We've never found a complaint about our maintenance department in your file nor would we enter the unit without proper notice. We have a strict standard process. We found your review a bit unfair especially after talking to you about the different issues reported here. We treat all of our residents with the same level of respect and always go above and beyond to find a reasonable solution. We understand the neighborhood was not a good fit for you and we wish you all the best. 
  • Review fromSarah A

    Date: 04/12/2024

    1 star
    Treat you great until you are a tenant. Have been trying to get things fixed that are their responsibility for over a year , and its constant dead ends and no answers. A landlord conglomerate. Properties are fine for the area but theres not much competition. Absolutely impossible to get them to cooperate on the most basic things.
  • Review fromNicole C

    Date: 03/18/2024

    1 star
    Got scammed out of an application fee, a fee that is only good for 30 days, had to wait weeks to hear anything back. Bad communication, bad practices. This place is scam.
  • Review fromThomas D

    Date: 02/27/2024

    5 stars

    Thomas D

    Date: 02/27/2024

    The techs and repair crew do a great job and are great people.

    Stonelink Property Management

    Date: 03/01/2024

    Thank you for kind words. 
  • Review fromBarbara R

    Date: 02/26/2024

    5 stars
    We are new tenants and have been very pleased with the responsiveness to any and all issues. The home was vacant for several months so there was a little tweaking to be done and Stonelink was prompt and efficient every time.
  • Review fromDillon S

    Date: 02/05/2024

    1 star
    Horrible service, no urgency for emergencies. They rather worry about getting paid their rent than taking care of tenants. Dont recommend.
  • Review fromTawanda B

    Date: 01/15/2024

    4 stars
    Great work and time efficient no matter when I send out a maintenance request
  • Review fromRoseanne L

    Date: 10/19/2023

    5 stars
    I recently had a thermostat replaced . The boiler turned on then shut off. I was totally satisfied with the speedy work order response and the courteous and efficient technician who installed the thermostat. 5+ stars for sure!!??

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