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Business Profile

Real Estate

Nathan Clark and Associates Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nathan Clark issued a fraudulent explanation of the terms of their commission. I am a senior citizen and I gave permission for them to speak with my son but not to negotiate with him. They told him something different than they told me and the difference was 10K. The realtor lied about the way commission was going to be exchanged. They told me I would be forced to close on the deal. The situation is complex so please call me so I can provide details.

    Business Response

    Date: 11/15/2023

    Thank you for sharing your experience with us. We understand that it was a stressful situation and you did not have a positive experience.

    At our company, we take all complaints seriously and we did our best to work with you to resolve the issue. Our goal is to ensure that all our clients have a stress-free sale. Our team thoroughly reviewed the matters with you, but unfortunately, we were unable to reach a mutual agreement after many days of review and discussion.

    We want to assure you that our team took proactive steps to market your property and successfully found a buyer for your home. As a result, you were able to sell your home quickly, exactly as requested.

    We genuinely wish you the best of luck in this next chapter of your life. 

Nathan Clark and Associates Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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