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Business Profile

Hospital

Roper St. Francis Healthcare

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Roper St. Francis Healthcare's headquarters and its corporate-owned locations. To view all corporate locations, see

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Roper St. Francis Healthcare has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Hedda F.

      Date: 05/16/2024

      One star is generous after what this organization put me through alleging I had cancer and involving me in a series of expensive tests and labs. As if that mental toll wasn't enough, they have systematically displayed a pattern of deceptive & misleading accounting practices as well as chronically inaccurate billing statements. These deceptive practices not only caused me to remit payment multiple times for the same service to avoid a negative impact to my credit, but also exacted a significant mental toll. In speaking with other Roper patients, it appears I’m not the only victim of Roper’s deceptive practices, which has prompted me to come forward and help to mitigate the harm to future patients. The key issues are as follows:
      Issue #1: Patient overpayment for services, & Roper falsified payments for services rendered
      Issue #2: Multiple misallocated/falsified payments
      Issue #3. Actual Payments made not being reflected in the Roper accounting system (online payment portal)
      Issue #4: Fraudulently and continually billing a prior insurance company (one with higher contracted rates)
      Issue #5: Collections notices being sent for payments I had in fact made (in an effort to threaten me into repaying – no recourse other that to repay)

    • Alanna H

      Date: 06/15/2023

      I went to the ER on 6/8/2023, for a possible tubal pregnancy. When I was there, the doctor disregarded my pain, and did not care. He sent me on my way. I went back that night because I was told to go back if I throw up, an I did, with some blood. Again, this doctor disregarded me, and my pain. This is an absolute terrible hospital. I am still having this pain, and it's a week later.

      Roper St. Francis Healthcare

      Date: 06/16/2023

      We deeply regret the doctor seemingly disregarded your pain. During your Emergency Dept. visit you had extensive bloodwork done and and testing performed. Those findings were given to you at the time the test was concluded. When you returned on your second visit to Emergency Dept. medications were prescribed and bloodwork was performed. You were asked to follow up with specialists and to find a primary care physician. You may call 843-727-docs for referral to physicians in your area.


      We would encourage you to follow up with a physician for pre-natal care as soon as possible. Additionally, you can sign up for MyChart which will allow you to review your visit and see all resulted tests and follow up instructions. We hope you are feeling better.

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