We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction Services

Crescent Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • sandra s

    Date: 08/09/2024

    I had a new roof put on in July, 2021, Three years later, the roof is leaking, staining the ceiling in my living room and in the hallway, also dripping from the dormer in the attic.
    Henry, the manager, came to look at the leaks. He took pictures. He said he would caulk the dormers. It's been two months, he hasn't been back or answered any of our phone calls.
    Then, after many phone calls I finally reached Michelle, the office manager. She said our warranty was only good for 2 years. I never got a copy of this warranty, and feel they are using this information to prevent their having to fix my roof.
    I'm devastated with both their work and now having to live with leaks in a three year old roof. The companies owner also won't get back with me.

  • MV R

    Date: 11/27/2022

    Description of Complaint:
    Crescent Construction, represented by Mr. Kevin V********, and I signed a roofing ($19353.42) and a aluminum siding ($1474.88) contract on Jun 10, 2022. In addition to a quality roof replacement, I was promised documentation of a lifetime Owens Corning warranty on the roof, filing of necessary paperwork with USAA insurance so I could receive back my recoverable depreciation. I was also promised aluminum siding and gutter repair. The roof replacement took place on Aug 2-3. Roofing payment was made that date. At the time of payment gutter damage was identified to Mr. V********’s Father, who was representing the company that day. I was assured this would be corrected during the aluminum repair. In middle August L.J. from brother gutters, came out to inspect and stated he was representing Mr. V********. Since this I have heard nothing. I have called and emailed Mr. V******** numerous times. Finally on Oct 31 I contact Crescent’s office manager Michelle B****** and she stated she would get the information to Mr. V********. I contacted her again on Nov 17 and have yet to hear anything further. I have the emails and contracts if needed.
    Desired Settlement:
    $500 reimbursement for my damaged front gutter-I will contract with someone else to repair
    Documentation of the lifetime Owens Corning warranty on the roof
    Filing of necessary paperwork with USAA insurance so I can receive my recoverable depreciation

Crescent Construction, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.