Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bathroom Design

Bath Fitter

Headquarters

Reviews

This profile includes reviews for Bath Fitter's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bath Fitter has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.33/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPhyllis W

      Date: 07/02/2025

      1 star
      Company refused to return money that was paid for work that was never done.
    • Review fromlaurie m

      Date: 10/21/2024

      1 star
      to say this was a disaster is an understatement. I left the house with a fully functioning bathroom when I returned I returned to an un-useable shower, the shower pan was two inches to big meaning the space that my sink was suppose to go in won't fit I have exposed pipes and the drain in the shower was not connected. I had to pay another 1500 to connect it myself. I was not informed they contracted out the plumbing part I did not give my permission for a third party to work in my house, to my knowledge only bath fitters were suppose to be there no one else. After 2 days of a DIY unintended project I finally had a working shower, but still no sink unless I settle for a camper sink
    • Review fromAlfonzo J

      Date: 06/18/2023

      5 stars
      Bath Fitters(*******) installed a tub for me aprox 12 years ago (2011). Everything was fine with it until recently, (about a year ago). When I called about this issue, they could not find my original contract because of the time frame. However, the manager,being a man of his word, respectfully honored my warranty anyway. He had people to come out almost immediately with no waste of time. They inspected, analyzed, measured, fixed and replaced everything within 1 week.The job looks excellent!! I was impressed. Hats off and thanks to the installer (*****).I could not be more pleased. Thanks for the quick response and the excellent service. I would recommend these guys (Bath Fitters - *******) to anybody.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.