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Business Profile

Heating and Air Conditioning

Waldrop Plumbing, Heating, Air

Reviews

This profile includes reviews for Waldrop Plumbing, Heating, Air's headquarters and its corporate-owned locations. To view all corporate locations, see

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Waldrop Plumbing, Heating, Air has 3 locations, listed below.

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    Customer Review Ratings

    4.91/5 stars

    Average of 140 Customer Reviews

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    Review Details

    • Review fromMark C

      Date: 07/07/2025

      5 stars

      Mark C

      Date: 07/07/2025

      We decided to use Waldrop for our HVAC needs. The technicians, Jacob and Gustavo came on time and were very professional. Jacob was respectful of my home, wore shoe covers, and cleaned up thoroughly after the job was done. The repair was completed efficiently, and my system is now running better than ever.

      Waldrop Plumbing, Heating, Air

      Date: 07/08/2025

      Thanks Y'all For Calling Wally! ****, it was our pleasure to serve you and your home's needs! We appreciate the FIVE STAR Review!
    • Review fromBrian N

      Date: 06/25/2025

      5 stars

      Brian N

      Date: 06/25/2025

      Waldo had a plumber, Stephan, come to our aid the same day I called in! He was able to identify the problem, had the parts on his truck, and the time to correct the issue. Great person, I would have him back to do any work that needs to be done!

      Waldrop Plumbing, Heating, Air

      Date: 06/26/2025

      Thanks Y'all For Calling Wally! *****, we are so glad Stephan was able to help! We appreciate your FIVE STAR Review!
    • Review fromKimberly H

      Date: 06/23/2025

      5 stars

      Kimberly H

      Date: 06/23/2025

      I've been having problems with my A/C for a while and it finally stopped on the hottest week of the year. I called Waldrop and they send Brandon (******) over. He arrived on time, gave my unit a thorough inspection and then provided me with options. He was very helpful and explained everything in detail. So much so, I had (Josh-*****) the engineerr come out to look at replacing the entire system in lieu of a repair. After Josh looked at it he felt that it just needed to have new ductwork to the unit installed. He set it up right then. He also noted that I had a significant leak under the house. Sadly, the previous company did not back their work and after 10k 3 years ago, I'm having to look at a replacement! I'm thrilled I was referred to Waldrop!
      Service 2 - Plumbing: Joseph (******) arrived on time Saturday to fix my leak. After looking he gave me the emergency fix price or the complete repair price. Once I gave him the go ahead he fixed it immediately.
      Service 3 - AC Ductwork. Jacob (*****) arrived on site with his crew Caleb and Gustavo to reinstall my ac unit correctly. They spent 4 hours redoing the system and its amazing how well it's working. It hasn't worked this well from the original install 3 years ago. After spending 10k with another service that didn't do it right, make sure you chose the right service company from the beginning!
      I wish there were more stars to give these guys. They were all outstanding! The service level was amazing, friendly and took the time to review options, and to show me what was wrong. That is rare.

      Waldrop Plumbing, Heating, Air

      Date: 06/26/2025

      Thanks Y'all For Calling Wally! ********, we are so glad the Waldrop teams were able to help and get your home back in working order! It was our pleasure to serve you. We appreciate your FIVE STAR Review!
    • Review fromSarah M

      Date: 06/21/2025

      5 stars

      Sarah M

      Date: 06/21/2025

      Thank you Waldrop for our plumbing inspection. Joe C was kind thoughtful and thorough. We will call Wally every time for our plumbing needs

      Waldrop Plumbing, Heating, Air

      Date: 06/26/2025

      Thanks Y'all For Calling Wally! *****, thank you for trusting Waldrop! We appreciate your FIVE STAR Review!
    • Review fromlawrence s

      Date: 06/19/2025

      5 stars

      lawrence s

      Date: 06/19/2025

      David and Peter done a excellent job on plumbing in our tub they changed out our 35 year old fixtures and added a open close panel and installed a open close valve where I don't have to go outside and shut the water off , they are very professional and explains everything well , if I need anything else's done in the future these two guys are the one I'm asking for.

      Waldrop Plumbing, Heating, Air

      Date: 06/20/2025

      Thanks Y'all For Calling Wally! ********, it was our pleasure to serve you and your home's plumbing needs. We appreciate your FIVE STAR Review!
    • Review fromEckhard B

      Date: 06/18/2025

      5 stars

      Eckhard B

      Date: 06/18/2025

      Jacob and Gustavo cleaned our air conditioner ducts today. We are more than satisfied with their work and the efficiency of their work. They delivered an outstanding service. The same goes for Parker and his team who removed our old system and replaced it with a new one the previous day.
      Altogether the Waldrop company held what they promised in their advertisements. We can highly recommend them.

      Waldrop Plumbing, Heating, Air

      Date: 06/19/2025

      Thanks Y'all For Calling Wally! *******, we are so glad the Waldrop team was able to help! We appreciate your FIVE STAR Review!
    • Review fromTimothy G

      Date: 06/07/2025

      5 stars

      Timothy G

      Date: 06/07/2025

      Dakota was great at understanding what the hazards I knew about were and explaining his findings so that I could make an informed decision on the repairs.

      Waldrop Plumbing, Heating, Air

      Date: 06/09/2025

      Thanks Y'all For Calling Wally! *******, we are so glad Dakota was able to help! We appreciate your FIVE STAR Review!
    • Review fromMark A

      Date: 06/06/2025

      5 stars

      Mark A

      Date: 06/06/2025

      These guys are true professionals. Zach and Peter got my issue handled in a timely and efficient manner.

      Waldrop Plumbing, Heating, Air

      Date: 06/09/2025

      Thanks Y'all For Calling Wally! ****, it was our pleasure to serve you and your home's needs! We appreciate your FIVE STAR Review!
    • Review fromSharon D

      Date: 06/06/2025

      5 stars

      Sharon D

      Date: 06/06/2025

      Very satisfied with HVAC technician Pavel. Inspection of my unit done in a timely manner and pleased with overall experience.

      Waldrop Plumbing, Heating, Air

      Date: 06/09/2025

      Thanks Y'all For Calling Wally! ******, thank you for your kind words. We appreciate your FIVE STAR Review, and look forward to serving you in the future!
    • Review fromDenise P

      Date: 06/04/2025

      5 stars

      Denise P

      Date: 06/04/2025

      Blake was very conscientious in conducting our plumbing inspection. He spent plenty of time making sure our plumbing systems were properly inspected and recommended a fix to one area that was not functioning safely and installed a replacement part to fix that problem.

      Waldrop Plumbing, Heating, Air

      Date: 06/05/2025

      Thanks Y'all For Calling Wally! Denise, it was our pleasure to serve you and your home's plumbing needs! We appreciate your 5 STAR Review!

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