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Business Profile

Heating and Air Conditioning

Waldrop Plumbing, Heating, Air

Reviews

This profile includes reviews for Waldrop Plumbing, Heating, Air's headquarters and its corporate-owned locations. To view all corporate locations, see

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Waldrop Plumbing, Heating, Air has 3 locations, listed below.

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    Customer Review Ratings

    4.88/5 stars

    Average of 142 Customer Reviews

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    Review Details

    • Review fromGeorge T

      Date: 08/07/2023

      5 stars

      George T

      Date: 08/07/2023

      Waldrop did a great job of handling any issues I had. I want to say that Jon, Amy and Ashley were terrific! They all three were great at listening to me, all very professional and should be commended for their terrific customer service.

      It is hard in today’s world finding anyone that has any customer service skills at all.
      Jon and Amy allowed me to explain some concerns I had and took care of them. It has been a pleasure to deal with them and I want this review to be sent up to their managers and have them rewarded for their efforts and service.

      It’s Wonderful to actually receive great customer service!!!

      Waldrop Plumbing, Heating, Air

      Date: 08/08/2023

      Thank you ****** for such kind words. We are so glad we were able to address your concerns and help in your time of needs. Thank you for the 5 STAR Review and we look forward to serving you in the future!
    • Review fromRonald T

      Date: 08/02/2023

      5 stars

      Ronald T

      Date: 08/02/2023

      Excellent work done by Trey, max, Eugene, romo, and Trevor did a great job keeping the yard clean and getting the job done in a timely manner

      Waldrop Plumbing, Heating, Air

      Date: 08/08/2023

      Thank you ****** for trusting Waldrop and for the FIVE STAR Review! We appreciate your kind words and look forward to serving you in the future!
    • Review fromGail M

      Date: 06/22/2023

      5 stars

      Gail M

      Date: 06/22/2023

      Holden just came for our yearly heating/air checkup. Excellent service and attention to detail, plus a charming, knowledgeable and delightful man. He did a detailed checkup--in the rain!--and provided a great deal of information and advice. Awesome service! Highly recommended!

      Waldrop Plumbing, Heating, Air

      Date: 06/23/2023

      Thank you Gail for trusting Waldrop with the maintenance of your HVAC system! We appreciate your kind words and you FIVE STAR Review!
    • Review fromDouglas C

      Date: 06/19/2023

      5 stars

      Douglas C

      Date: 06/19/2023

      Justin M performed an incredible job and showed me some diagnostic tests with explanations. He didn’t mind me lingering over my attic unit and asking the occasional question. I will be asking for him if there is ever any other issues with my equipment.

      Waldrop Plumbing, Heating, Air

      Date: 06/20/2023

      Thank you ******* for trusting Waldrop! We appreciate your business and your 5 STAR Review!
    • Review fromLana Z

      Date: 06/08/2023

      5 stars

      Lana Z

      Date: 06/08/2023

      I was very pleasantly surprised by your technician Holden. He was extremely professional and very, very informative. I believe he went over and above with his service. **** **** 

      Waldrop Plumbing, Heating, Air

      Date: 06/09/2023

      Thank you so much for your kind words! It is always our goal to provide an exceptional experience from beginning to end and I am so glad you had that experience. Thank you for the FIVE STAR Review!
    • Review fromJulie S

      Date: 06/01/2023

      5 stars

      Julie S

      Date: 06/01/2023

      Jordan was the lead tech for our HVAC inspection and PM. Waldrop trainee, Maksim, was along and was eager to learn. Both gentlemen were courteous & professional during the visit

      Waldrop Plumbing, Heating, Air

      Date: 06/05/2023

      Thank you ***** for the kind words! We appreciate your business and your FIVE STAR Review! We look forward to serving you in the future.
    • Review fromAllison M

      Date: 04/10/2023

      5 stars

      Allison M

      Date: 04/10/2023

      Trey and Emmett provided great service. They explained what they were doing and worked nonstop to replace my pipes. They also tested the pipes and the dishwasher to make sure there were no leaks or fixture defects. I was very pleased with the outcome!

      Waldrop Plumbing, Heating, Air

      Date: 05/15/2023

      Thank you ******* for your kind words! It was our pleasure to serve you and your plumbing needs! We appreciate your FIVE STAR Review!
    • Review fromKatia and Richard P

      Date: 04/04/2023

      5 stars

      Katia and Richard P

      Date: 04/04/2023

      Thanks to James and Emmett for spending their entire day replacing all our pipes. They were friendly and informative besides finishing the job in one day!
      Thank you to Warren also who put in the quote last week. Very friendly and informative also.

      Waldrop Plumbing, Heating, Air

      Date: 04/05/2023

      Thank you ***** for choosing Waldrop and for the FIVE STAR Review! It was our pleasure to serve you and the needs at your home!
    • Review fromKyle G

      Date: 03/08/2023

      5 stars

      Kyle G

      Date: 03/08/2023

      Big thanks to Jacob, Coleman, BJ, and Sam. They did a quick and efficient job around the house. The guys we’re extremely personable and knowledgeable. They also did a great job cleaning up. Thanks again, we’re very happy with the work! -****** *** ****

      Waldrop Plumbing, Heating, Air

      Date: 03/10/2023

      Thank you for the kind words ****** * ****! We appreciate your business and your FIVE STAR Review! We look forward to serving you in the future!
    • Review fromRobert L

      Date: 02/17/2023

      5 stars

      Robert L

      Date: 02/17/2023

      Great service and great company would recommend to anyone needing their service

      Waldrop Plumbing, Heating, Air

      Date: 05/15/2023

      ******, thank you so much for trusting Waldrop and for your recommendation! We appreciate your 5 STAR Review and look forward to serving you in the future!

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