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Business Profile

Computer Dealers

Tek Replay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Reviews

This profile includes reviews for Tek Replay's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tek Replay has 2 locations, listed below.

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    • Tek Replay

      130 Pilgrim Rd Greenville, SC 29607-5702

    • Tek Replay

      1200 Woodruff Rd Ste H25 Greenville, SC 29607-5788

    Customer Review Ratings

    1

    Average of 11 Customer Reviews

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    Review Details

    • Andrea F

      Date: 06/06/2025

      If I could give 0 stars, I would. Bought a refurbished *** **** and after a few months, it went into remote management mode. Apparently it came from a school district and they activated something that put all the computers in their list into remote management mode. TekReplay basically said, “oh well, sorry, nothing we can do”. They recommended I take it to a third party repair center. DO NOT BUY from here! Website says 1 year warranty but they don’t honor that!

    • KIMBERLY D

      Date: 06/07/2024

      Never even opened the box. Asked for two shipping and was told yes but never received. I'm inquiring as to why I had to pay a charge to have the item returned to you. So now am I not only inconvenienced, had to purchase another gift because of shipping issues, I'm also out of $500 and an extra $16 to return. Your company is a rip off and I will be contacting ******* and my banking I institution. Never again a very valuable lesson learned and I'm going to make sure to warn others not to deal with your company.

    • Yael M

      Date: 05/28/2024

      They sell damaged items and than refuse returns. Customer service non existent and they return returns under other company names in order to force customer to keep damaged item. I am in the process of suing both this company and Walmart for allowing such company on their platform as sellers . BUYER BEWARE

    • Danny L

      Date: 05/25/2024

      Purchased a “refurbished” ***** Watch. Didn’t work. Had 3 people emailing the same thing. Called. Asked to speak to someone in charge. They claimed that management does not speak on the phone. Straight garbage customer service

    • Glenn F

      Date: 04/17/2024

      Awful product and an awful company with no customer service! The refurbished *** was so old it would not allow me to add my email or any apps, I keep getting a popup warning stating this unit is too old to download! I just threw away almost $200. and since I cannot reach anyone from this scam company!

    • Matt Y

      Date: 03/17/2024

      I purchased a refurbished ******* from TekReplay as a Christmas present. Within three months, the battery wouldn't last an hour after being fully charged. I called their customer service, they refused to help, and the two year warranty I'd purchased wouldn't help because they said it was a defective product, not damage that occurred later, so it didn't apply. They sell defective products with no accountability. I strongly advise customers to head elsewhere for their needs.

    • Karen B

      Date: 12/15/2023

      I bought a **** Pro 12.9 inch from Tek Replay (sold through **** ******) in December 2023 for my wife’s Christmas present. I thought I was getting a good deal. Turns out, they are a bunch of scammers! When I received the iPad on December 5, 2023, it was in good condition, but in about 2 hours I realized it would not charge. So, I setup a return using the **** ****** online return system on December 6, 2023. About 6 days later, **** ****** sent me a message stating Tek Replay stated the device I returned has a different serial number than the one Tek Replay sold me. Come on man! This is a total scam! I did not have another iPad like this until after I returned this one because my wife needed an iPad for our business and I had to buy that one from Best Buy. So, they are playing this game of sending it back to me and asking for the correct one to be sent. I just refused that shipment about 30 minutes ago, so it is going back to their company. I never on earth want anyone else to be treated like I have. This is so dishonest!!! STAY AWAY FROM **** ****** AND TEK REPLAY!!!!!!

    • S. Richardson

      Date: 12/01/2023

      They sold me a Mac book that does not work. Stay away

    • Balan P

      Date: 04/28/2023

      Tekreplay is the worst in customer service. I purchased a laptop from ******* not knowing it was coming from Tekreplay. they send me a wrong item which i did not order. to return that product they gave me such a problem asking me to pay the $29 shipping fee. they are not american company and sitting somewhere in a foriegn country dont even understand my problem. ******* was also not very helpful eventhough i bought the laptop from them. I exchanged 7 emails with Tekreplay and they were unhelpful. do not buy from them. they send a return slip was not valid due to the laptop battery. i ended up paying and shipping it via ground to make them go away.

    • Kimberly B

      Date: 03/14/2023

      This company is the worst. Very misleading information. I bought an ***** **** for a Christmas gift. When the person received it the item wouldn’t charge. I reached out to ******* in January 2023. Representative told me to try leaving it on the charger to charge longer. Item still doesn’t work. Under my Order status it says eligible for return until April 1. Walmart and rek replay told me my 60 days return is up. Very misleading. I’ve waited on hold and spoke to a total of 4 different people and got hung up on or the wrong information. I have a screenshot of my online account that shows the same information I stated here.

    Tek Replay is NOT a BBB Accredited Business.

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