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Business Profile

Computer Dealers

Tek Replay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Reviews

This profile includes reviews for Tek Replay's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tek Replay has 2 locations, listed below.

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    • Tek Replay

      130 Pilgrim Rd Greenville, SC 29607-5702

    • Tek Replay

      1200 Woodruff Rd Ste H25 Greenville, SC 29607-5788

    Customer Review Ratings

    1

    Average of 11 Customer Reviews

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    Review Details

    • Zef R.

      Date: 08/12/2022

      Zef R.

      Date: 08/12/2022

      This company is absolutely horrible! Their people are either robots of the evil sci-fi variety, or they are all seriously deluded and mentally ill. I ordered a ******* *** and they included the wrong charger. It should have been a simple thing to overnight the charger to me, which any ethical company would have done since it was their mistake. Yet they expect me to print a mailing label, provide my own packaging, and send the wrong one back BEFORE they send the correct one. In my circumstances, it is impossible for me to comply with this requirement, and besides, I should not have to do this. This is on them. Is it really reasonable to force your customer to pick up the slack for your mistakes?
      At the moment of this writing, it has been a week of frustrating back and forth emails, phone calls that go nowhere, and blatant lies. And I have a computer without a charger. I don't even know yet if the computer even works. I had to order a charger from ****** just now. When it arrives I will know that answer. To be frank, I do not hold any high hopes and expect another round of torture when I finally return it to these sobs for a full refund. I think I have been totally scammed. Do not deal with this "company" if you value your money and your time. I am certain there is a special place in Hell reserved just for these people. I seriously have never experienced such a lack of any modicum of ethical business practice in my dealings with them. Their behavior is utterly criminal.

      Zef R.

      Date: 08/23/2022

      Addendum: I finally received the proper charger. Thank you.
      The laptop battery was completely discharged by then.
      I plugged in the new charger and it charged up okay, BUT...
      It had a notice that said: "REPLACE BATTERY SOON' meaning that this battery is at the end of its life.
      It is one thing upon another with TekReplay.
      I explained the situation to them via email. They have not yet responded.

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