Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hospital

Bon Secours St. Francis Health System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital.

Reviews

This profile includes reviews for Bon Secours St. Francis Health System's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bon Secours St. Francis Health System has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.2/5 stars

    Average of 15 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCarrie F

      Date: 06/02/2023

      1 star
      It was the worst experience I ever had. The service was horrible. Went in for a finger laceration that wouldn't stop bleeding. Sat there for two hours while they waited for it to stop bleeding ( I could've done that at home!). It didn't stop bleeding so they sent me home without any bandages and without resolving the issue. The nurse wrapped my entire finger, down to the wrist for the cut on the tip and it fell off on the way home. It bled for another day and a half. Then I got a bill for $3200. I called the patient advocate line for help and there was no advocacy. Insurance didn't have a contract with them, but I was assured that insurance would cover it. NEVER again. Find a different hospital.
    • Review fromLakesa C

      Date: 05/17/2023

      1 star
      DONT GO HERE! The worst hospital ever.
      I recently visited the ER and unfortunately had a terrible experience. Upon arrival, I was extremely sick and weak, and despite this, I was placed in a chair in the ER hallway and left forgotten. I sat there for quite some time before I decided to leave and go to a new hospital. It wasn't until I disclosed my intentions to leave that a doctor finally came to see me. While receiving my IV, another nurse came and moved me back to the waiting room. I can't comprehend how a hospital's first priority isn't the comfort and care of their sick patients. I highly recommend going elsewhere for your medical needs. *** *****s is a much better option.
    • Review fromElizabeth R

      Date: 02/25/2023

      1 star
      Horrible place, very rude employees, made a appointment didn’t get seen till over a hour later with barley any other patients at the office. Would not recommend or coke back!!
    • Review fromSandra P.

      Date: 12/19/2022

      1 star
      Supposed to be a "walk in" situation. Live 30 miles away and was given an "appointment' time to return. Upon returning for my appointment time, continue to wait more than an hour to be seen. When I was examined, I was told that I had pneumonia. This is based on a physician assumption and WITHOUT x-ray. Then I was given a "high-powered" antibiotic. Three days later, ended up in the Emergency Room. Was taken off of the antibiotic immediately! Had x-ray at the emergency room and my lungs were clear. No signs of pneumonia.
      How can you determine pneumonia without x-rays? I would not recommend this business to my worst enemy.
      People rely on places like this for help, not to put you in the emergency room over negligence
    • Review fromJohn W

      Date: 09/02/2022

      1 star
      My wife was referred to ******* ********** for a cardiac consultation. Multiple members of her family have heart conditions. Dr. Barbara *****-F**** treated her as if she was just a silly person worrying unduely and did not take her concerns seriously. When Dr F**** submitted the billing to ******** she submitted it as a routine office visit which Medicare will not cover if it is with a specialist. I have visited my own cardiologist for similar reasons and the visit was never billed in such a manner. The result was a $184 bill that we had to pay even though my wife has Medicare and a ******* **********. Multiple attempts to convince ******* ********** to change the coding on the billing to reflect the visit a Consultation received no response at all from ******* ********** or Bon Secour. So, be wary of visiting this doctor or anyone at this practice.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.