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Business Profile

Dumpster Services

Bargain Dumpster, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2025

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 6th 496.80 double charged May 15th 496.80 Unknown charge and un approved for 75.00 May 27th. Rented another dumpster 431.25 one week later . Additional charge unapproved 625.31 June 5th Total claim $1,197.11 I have tried to call the supervisor in Conway to get hung up on ###-###-####. I have also called the number located in Irmo to try and speak with an owner. The person that answered refused to connect me. PO Box 3967, Irmo, 29063-4024. Bargain Dumpster also has other claims with the BBB for the exact same issues that have gone unresolved. They have given me no choice but to file a complaint. I am also going to file with consumer affairs. I am out a total of $1,197.11 and expect a full refund. I have also called Horry County Recycle where you have to dump debris and this company is not even registered. I have spoken with Michele at the scale house ###-###-####. I have never once been contacted by Bargain Dumpster and have had my card charged 6 different times. I have actually cancelled my credit card and also have a complaint with my credit card company. I will be filing with consumer affairs as well. Regards, ****** **** ###-###-#### *********@******com

    Business Response

    Date: 06/20/2025

    5/5/202530 Yard Dumpster Delivered Sales Receipt 99648 $496.80 - 7 Day rental additional days $25 per day with 3 ton weight limit at $75 per ton for overages.


    5/15/202530 Yard Dumpster Swapped Sales Receipt 99930 $496.80 - 7 Day rental additional days $25 per day with 3 ton weight limit at $75 per ton for overages.


    5/19/2025Weight overage for 99648 total of 7.86 tons - billed per terms of service agreement $431.25


    5/27/2025  Extension run for 5/24-5/26 per terms of Service Agreement.


    6/5/2025Weight overage for 99930 10.25 tons billed per terms of service agreement $625.31


    Ms. **** order 2 30 yard dumpsters from us at *** ******* ** in Conway SC for $496.80 each.  The first 30 yard dumpster was delivered on 5/5/2025.  The terms of the rental was 7 Day rental additional days $25 per day with 3 ton weight limit at $75 per ton for overages.  The dumpster was swapped for a 2nd 30 yard dumpster on 5/15/2025 with the same rental terms.  When the first dumpster was removed and disposed of at the landfill it weighed 7.86 tons and Ms. **** was billed for this overage in the amount of $496.80 per the terms of our service agreement.   The 2nd container was dropped on 5/15.  On 5/27 Ms. **** was billed for 3 days of extensions at $25 per day for 5/24-5/26.  The 2nd dumpster was removed and weighed 10.25 tons at the landfill.  Ms. **** was then charged for this overage in the amount of $625.31.  We have all the voice recordings of Ms. **** requesting the service as well as the digitally signed service agreement which disclosed the terms and Ms. **** was required to sign and initial.  There is also a signed Credit Card Authorization form giving us consent to charge the extension and overages.  No credits are due the account.

    Will be happy to see Ms. **** in court if she wishes to dispute any charges.

    Customer Answer

    Date: 06/21/2025


    Complaint: ********

    I am rejecting this response because: They are not even registered with Horry County Land fill. The land fill has no record of the business at all. They have no proof of the fees they are charging . 

    Sincerely,

    ****** ****

    Business Response

    Date: 06/23/2025

    Our business partner ** **** Inc. who serviced this customer on our behalf maintains all the necessary permits and licenses.  This is complete action of fraud on the customers behalf attempting to not pay for services rendered.  There will be no refund issued and we will be happy to see them in court if it comes to that.
  • Initial Complaint

    Date:09/13/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i rented my first dumpster August 16 and Bargain Dumpster delieved the second dumpster on i believe the 23rd or 24th of August. I email my concern to *******@bargaindumpster.com. However, they are denying my claim. I have pictures and videos of the items that was placed in the dumpster but they have charged my debit card more money and I asked them to credit it back but they have not! This is the review I posted. Please do not rent a dumpster from Bargain Dumpster! I thought their rating was a 4 or higher that was the only reason I will do business with a company. However, Bargain Dumpster charged my card twice in the amount of $609.50. First. I requested the 40 yard dumpster and my second dumpster, I requested the 30 yard dumpster. However, I just looked at my receipt for Bargain Dumpster charged my card the same price for two different size dumpster. Also, they charged my card an extra $434 they stated the dumpster was over wei and. I have videos and pictures of the items that was placed in the dumpster. My new business is in a shopping center. Therefore, I asked Bargain Dumpster to pickup their dumpster because I would not want anything placed in it besides what my workers placed in it. However, the dumpster was not pickup until 2 or 3 days later. In addition, I suggested that Bargain Dumpsters should provide a cover lock top to prevent anyone from putting things in a paid customer dumpster! However. I will dispute with my bank

    Customer Answer

    Date: 09/18/2023

    I have not heard from the company since I last email them a week ago 9/11/23  about my complaint. 

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