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Business Profile

Online Retailer

Garden And Table

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/20/22 ordered gluten free lefse from GardenandTable. Order #***** After messaging the website for a shipping update on 1/2/23, I received an email saying that the item was out of stock. I immediately replied that I would like a refund to my credit card, but no response. Messaged and emailed the website 3 more times since 1/3/23. It is now 1/24/23 and have not received a refund or any sort of response. My father also ordered the lefse and has had zero contact and no product or refund.Buyer beware!

  • Initial Complaint

    Date:10/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paced an order on August 17, they said they would issue me a refund. I requested the refund, then I got a message stating they would give me a store credit. I want my refund! I would never order from this company again!! It's almost 2 months later, I canceled my order on August 31. They are trying to force me to buy something from their company when I requested a refund many times! I just want my money back

  • Initial Complaint

    Date:09/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order on July 7,2022, received an order on September 9,2022.
    I ordered gfJules flour, I got Bob's Red Mill flour, the transaction stated that it was gfJules, it wasn't, I got in touch with gfJules after it was ordered, she stated to me that she was not affiliated with this site at all. They were misleading because they had a picture of the flour I always order. I am now in the process of trying to get a return label for a FULL REFUND. This was ordered from garden and table. A VERY MISLEADING SITE!

Garden And Table is NOT a BBB Accredited Business.

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