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Business Profile

Sunroom Construction

Carolina Home Exteriors

Reviews

Customer Review Ratings

4.93/5 stars

Average of 124 Customer Reviews

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Review Details

  • Review fromPeter M

    Date: 04/30/2024

    5 stars

    Peter M

    Date: 04/30/2024

    We just had a sunroom installed by **** and **** from Carolina Home Exteriors! They did a great job and went above and beyond with the craftsmanship of the room. They made sure to include us throughout the process and I would highly recommend them on any home improvement project.

    Carolina Home Exteriors

    Date: 05/01/2024

    Thank you for your 5 Star review. For over 40 years, Carolina Home Exteriors has perfected the installation process, focusing on quality craftsmanship and engaging our clients in the communication process. Since our inception, we have serviced over ****** customers in the Carolinas. We have earned A+ Better Business Bureau (BBB) accreditation and achieved over 700 online reviews for an average 4.8 of 5.0 rating. We will pass along your kind words to the ****************** Thank you again from the entire Team.
  • Review fromGeorge R

    Date: 04/14/2024

    5 stars

    George R

    Date: 04/14/2024

    We replaced our Sun Space window system with Carolina Home Exterior double pain insulated windows. The glass windows are miles better than any plastic window system available. If you are looking for a true four season room this is the choice.The staff was very helpful throughout the process. However, communication could use a little improvement. With that being said we are very pleased with the product.The installation went well. The installers , **** and ******, were easy to work with. They cleaned up after themselves when the work was complete.*********************, the project manager, was also helpful and communicated well.There are some minor adjustments needed on the locking mechanisms for the windows. Im certain that will be handled to our satisfaction.Overall I would highly recommend Carolina Home Exteriors,

    Carolina Home Exteriors

    Date: 04/16/2024

    Thank you for sharing your experience! We're thrilled you're enjoying your new Carolina Home Exteriors glass sunroom. Your feedback on communication is noted, and we're committed to improving in that area. We'll ensure any necessary adjustments are made promptly. We so appreciate your recommendation!
  • Review fromSusan T

    Date: 04/12/2024

    5 stars

    Susan T

    Date: 04/12/2024

    ****** and ***** were very helpful, courteous and professional when adjusting my EZ Breeze system. They answered all my questions and worked with me "operating" the screens until I was comfortable. Thank you!

    Carolina Home Exteriors

    Date: 04/16/2024

    We're delighted to have provided you with exceptional service! Our team here at Carolina Home Exteriors is dedicated to ensuring your satisfaction and comfort. Thank you for your kind words. We hope you enjoy your beautiful new EZ Breeze sunroom!
  • Review fromMichael A

    Date: 04/05/2024

    5 stars

    Michael A

    Date: 04/05/2024

    Had a screened in porch converted to a glass enclosed porch, what a difference, now have a 4 seasons room, and, no more daily clean up from pollen.On 4/4/2024, had some water coming through our threshold and our door was sticking a little bit. Called **** the next day ****** and ****** were out to take care of the problem. No more sticking door. Have to wait until the next heavy rain as far as the leaking is concerned. If it leaks again, they will return free of additional charges. Both were very polite and did a great job.******************************* ************************************************************************

    Carolina Home Exteriors

    Date: 04/09/2024

    Thank you for your awesome review, we will pass on your comments to the team! We're delighted you're enjoying your all glass 4 seasons room. We are committed to resolving any issues promptly and with top-notch service. We appreciate your trust in us!
  • Review fromWill M

    Date: 03/25/2024

    5 stars

    Will M

    Date: 03/25/2024

    Excellent customer service with ******, our service technician. He was knowledgeable about their windows and servicing them.******************* *************************************Myrtle Beach, ** *****

    Carolina Home Exteriors

    Date: 03/26/2024

    We're thrilled to hear about your positive experience with ******! Thank you for acknowledging his knowledge and excellent service. We here at Carolina Home Exteriors are for you anytime!
  • Review fromEdgar P

    Date: 03/21/2024

    5 stars

    Edgar P

    Date: 03/21/2024

    We are extremely pleased with the makeover of our porch into a Carolina Room. Since the porch faced north it was hard to use in the winter even with the fireplace working. Plus keeping out the pollen is a definite plus. We were kept up to date of the process when the materials were ordered, when they arrived and the date of installation. The salesman was explained the four steps for the installation. Since the windows were made by *****, we were sold as the windows that we replaced in our former house in ******** were made by the same manufacturer. We were pleased by their performance.Special thanks to the team of **** and ******. They were very courteous and professional with the installation. It was a pleasure to work with them. e We definitely recommend Carolina Home Exteriors.

    Carolina Home Exteriors

    Date: 03/22/2024

    Thank you for your wonderful review on BBB. We're thrilled that our transformation of your porch into a Carolina Room has enhanced your home and lifestyle. We understand the challenges of a north-facing porch, and we're glad our solution has made it more enjoyable, especially by keeping out pollen.Your compliments on our communication and the professionalism of our team, particularly **** and ******, mean a lot to us. We'll be sure to pass on your kind words to them.Thank you for choosing Carolina Home Exteriors and recommending us. Should you have any further needs, please don't hesitate to reach out. Warm regards, Carolina Home Exteriors
  • Review fromMichael P

    Date: 03/14/2024

    5 stars

    Michael P

    Date: 03/14/2024

    Carolina Home Exteriors has been great! They installed a sunroom for us. They have kept us up to date on some delivery delays along the way. ****** and the entire team are easy to work with. Carolina Home Exteriors uses top of the line materials and product suppliers. Don't be fooled by cheaper materials from other companies.

    Carolina Home Exteriors

    Date: 03/15/2024

    Thank you for recommending Carolina Home Exteriors to others considering sunroom installation based on your experience. For over 40 years, we have developed a reputation for superior service and *********************. Thank you again for recognizing our professionalism and communication throughout the process. We will be sure to pass this on to our team.
  • Review fromGreg L

    Date: 02/17/2024

    5 stars

    Greg L

    Date: 02/17/2024

    Excellent product and service. We put in vinyl windows for the sun room and ****** was the final contact. He is a Navy vet and detail oriented. Installation was fast and done right.

    Carolina Home Exteriors

    Date: 02/18/2024

    It's fantastic to hear about your excellent experience with the product and service provided for your sunroom project! Utilizing vinyl windows is a great choice for durability and energy efficiency. It's also wonderful to hear that ******, a Navy veteran, oversaw the final stages of the project with such attention to detail. With his background and dedication to precision, it's no surprise that the installation was fast and completed correctly. Thank you for sharing your positive feedback, and we're glad to hear that you had a successful and satisfying experience with Carolina Home Exteriors.
  • Review fromLeeAnn R

    Date: 02/15/2024

    5 stars

    LeeAnn R

    Date: 02/15/2024

    we had a wonderful, wonderful experience, hasslefree from the design to the installation, and lets not forget the permit all smooth even the electrical. From start to finish, the job was always neat and clean. **** E -**** and **** were courteous, respectful, professional, as if it was their own home.Many thanks to a wonderful team. Thank you..

    Carolina Home Exteriors

    Date: 02/17/2024

    It sounds like you had an exceptional experience with your sunroom design and installation process! From the smooth permit acquisition to the hassle-free design and installation, it's evident that the team, went above and beyond to ensure everything was done with professionalism and care. Their courteous and respectful demeanor, along with their attention to detail, made the entire process feel seamless and stress-free. It's wonderful to hear that they treated your project as if it were their own home, demonstrating a true commitment to customer satisfaction. Thank you for sharing your positive experience, and we're delighted to hear that you're pleased with the outcome of your sunroom project!
  • Review fromLennie V

    Date: 02/13/2024

    5 stars

    Lennie V

    Date: 02/13/2024

    Excellent service from ******, who came to teach my husband and I AGAIN how to properly open and close the easy breeze windows. ****** was very patient and worked with us until we got it right. Very knowledgeable and great personality. We just needed a little refresher course and he showed us the ropes. Very grateful.

    Carolina Home Exteriors

    Date: 02/14/2024

    Thank you for your kind words! We're delighted ****** could assist you with the *** Breeze windows. We appreciate your continued support and are here for any future needs!

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