Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Sunroom Construction

Carolina Home Exteriors

Reviews

Customer Review Ratings

4.93/5 stars

Average of 124 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTim W

    Date: 10/26/2023

    5 stars

    Tim W

    Date: 10/26/2023

    ****** and his partner, **** did a great job. We are pleased.**********

    Carolina Home Exteriors

    Date: 11/29/2023

    We are grateful for your feedback! Carolina Home Exteriors is delighted to read how our staff delivered above and beyond your expectations. On behalf of the *** team, thank you!
  • Review fromJoanne C

    Date: 10/24/2023

    5 stars

    Joanne C

    Date: 10/24/2023

    A recent service call was made to Carolina Home Exteriors for a minor adjustment to my enclosure. They were very responsive and ****** was sent to perform the work. ****** was very respectful, knowledgeable and corrected the problem in a very professional manner. I am enjoying my enclosure and highly recommend Carolina Home Exteriors. Thank you ****** for a job well done.

    Carolina Home Exteriors

    Date: 11/29/2023

    We wanted to take a moment to thank you for telling us about your experience at Oyster Bluff Myrtle Beach with Carolina Home Exteriors. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We are honored to have had the opportunity to serve you & are glad you are enjoying your new EZE Breeze sunroom!
  • Review fromTHOMAS S

    Date: 10/20/2023

    5 stars

    THOMAS S

    Date: 10/20/2023

    I had an EZBreeze enclosure installed at the beginning of summer which looked beautiful and allowed us to enjoy the outside the back patio in the daytime without the sun hitting us directly. we can now sit at night without the mosquitos and only the tiniest no-see-ums filtering through the tightly meshed screening. When it rains or the weather gets cool we simply close the windows from floor to top crossbeam. Recently I noticed some water pooling in an inside corner. I called Carolina Home Exteriors and they sent ****** to the rescue. ****** drilled aa small weep hole in the lower portion of the aluminum track and found that water had been sitting in the lower un exposed floor track and went on to drill uniform exterior weep hole spaced through the lower track. ****** further investigate the cause of the problem and determined the a corner patio post was at the root of the problem. He then removed the sealant, sat at the site and mopped up any water draining inside the patio (30 minutes or more). When satisfied all the water was gone , he resealed all necessary seams. GREAT WORK ****** AND CAROLINA HOME EXTERIORS!

    Carolina Home Exteriors

    Date: 11/29/2023

    Getting reviews like yours ranks among our favorite things! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide superior service. It is great to know that our team exceeded your expectations installing your new EZE Breeze sunroom and made your experience memorable. Thank you for taking the time to let us know how we are doing!
  • Review fromDon S

    Date: 09/25/2023

    5 stars

    Don S

    Date: 09/25/2023

    ****************** easy to deal with. ****** is excellent, explained and demonstrated the operation of the system thoroughly.

    Carolina Home Exteriors

    Date: 11/29/2023

    We are hard at work to make Carolina Home Exteriors the business of choice for those who appreciate superior quality and a passion for excellence. We are glad to know your experience in ************** was positive in every possible way. It was our pleasure to serve you. On behalf of the team, thank you!
  • Review fromMichael G

    Date: 09/18/2023

    5 stars

    Michael G

    Date: 09/18/2023

    Tremendous product and exceptional customer service was promised and delivered in an exceptional manner. A very minor follow-up issue was handled by service tech ****** in the same day as the service request. Like everyone that we have dealt with, ****** was thorough, courteous and most professional.

    Carolina Home Exteriors

    Date: 11/29/2023

    We are so glad to hear you had a superior experience in ************** with Carolina Home Exteriors installing your new EZE Breeze sunroom! We are even more delighted that we were able to be all that you expected us to be. It is great to know that we were able to provide you with the highest levels of service. We will be sure to share your review with our team at our next staff meeting. Best Regards, the team at ***
  • Review fromDiane P

    Date: 09/18/2023

    5 stars

    Diane P

    Date: 09/18/2023

    Quality work. One small problem due to ***********************, they came out immediately to address the issue.

    Carolina Home Exteriors

    Date: 11/29/2023

    Thank you for taking the time out of your busy schedule to share your opinion with other community members about your new glass sunroom in ************! We are constantly doing everything we can to deliver high quality experiences to every one of our customers. Helping our customers is what we love best. On behalf of the team, thank you from Carolina Home Exteriors
  • Review fromJanet J

    Date: 09/14/2023

    5 stars

    Janet J

    Date: 09/14/2023

    Excellent experience - start to finish. Love the enclosed patio!! Every contact/ conversation was addressed professionally and courteously. My team for installation- **********, ****, Debo, and ***** - project manager were all excellent. ***** - estimator, great as well. Several friends recommended Carolina Home Exteriors and I recommend them as well. JJ

    Carolina Home Exteriors

    Date: 11/29/2023

    Hi! Reviews like this fuel our hearts and make us try better every single day. Thank you for your kind words and for giving us a high five for all that we do, it is truly nice to know that our efforts are paying off. We hope you enjoy your new EZE Breeze sunroom in **************! Thanks again from the team at Carolina Home Exteriors
  • Review fromLinda A

    Date: 09/13/2023

    5 stars

    Linda A

    Date: 09/13/2023

    ******* and ****** did an excellent job enclosing our porch into a sunroom! They were very knowledgeable and answered any questions we had! Very professional!

    Carolina Home Exteriors

    Date: 11/29/2023

    We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence. We are glad to know your experience installing your new glass sunroom at ********** in North Myrtle Beach with Carolina Home Exteriors was positive in every possible way. It was our pleasure to serve you. On behalf of the *** team, thank you!
  • Review fromKimberly R

    Date: 09/10/2023

    5 stars

    Kimberly R

    Date: 09/10/2023

    We had a leak(small) at the bottom of our door during the hurricane....****** our tech was fantastic...he caulk the bottom of the door and now all good....this place is always so easy to deal with...

    Carolina Home Exteriors

    Date: 11/29/2023

    Thank you for giving us such high marks! It is great to know that we were able to provide you with the highest levels of service in ************! We recognize our customers are busy and are thankful for their willingness to spend time giving us feedback. At your service, Carolina Home Exteriors
  • Review fromGreg T

    Date: 09/09/2023

    5 stars

    Greg T

    Date: 09/09/2023

    Had some water leaks which I feel is normal especially being fairly new. ****** the repair technician was excellent and explained reasons for leak and took care of them. I highly recommend Carolina Home Exterior.

    Carolina Home Exteriors

    Date: 11/29/2023

    Thanks so much for your great feedback! It makes our day hearing about how much our customers love the great service theyve received from our company. We have passed on your review to our team and thanks again from the team at Carolina Home Exteriors!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.