We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vacation Rentals

Xavier Rose Vacation Rentals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Rentals.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Logan W

    Date: 09/14/2023

    We contracted with Xavier Rose Vacation Rentals in Oct. 2022 to manage our condo in ************, **. ********************************* said all the right things when we agreed to sign. Most of what they told us was false. We remodeled our unit in early 2023, & outside of that, XR hardly had our unit booked. There were times it was booked for $70/night for our renovated oceanfront unit. XR consistently broke our contract agreement by not paying us on time/underpaying us. We terminated our contract with them in May 2023. We told them wed honor the next 90 days of current bookings & leave the unit open to new bookings in that time frame. We were notified by our building maint. on June 13th of a water leak in our unit. A prior guest tried to notify ******* about the leak the beginning of June during their stay & received no response. It would seem he was aware of the leak & chose to do nothing about it. There was a hole in our living room wall that ******* stated he charged the guests for **** would take care of repairing but never did. We received a letter to our residence in TN from guests who were scheduled to stay in our unit in July & were only notified of the leak the day they arrived. ** told them they could stay somewhere else or get a refund. The guests chose a refund; however, they were still emailed a code & were able to get into our unit. August 5th, they were scheduled to turn the condo back over to us, return our items (comforters, pool bands, previous door lock worth $375, etc.), as well as collect their items. We drove to MB where we tried to reach out to ******* numerous ****** **** refused to respond. We hired a lawyer to see if that would give them incentive to return our items & pay us what we were owed from previous stays & still no response from them. We believe that they have now created a new business name to operate under in order to avoid all the people they have done wrong from XR Vacation Rentals. They are an unethical company & need to be shut down.

Xavier Rose Vacation Rentals is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.