Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

One Call Move

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRyan W

    Date: 01/31/2025

    1 star
    If you’re looking for a mover in the Charleston area, I’d STRONGLY recommend staying AWAY from this company! Not only did the owner not call me back to help finish the job HIS company started, his crew also DAMAGED my $3500 refrigerator! His workers also didn’t load items into the moving truck properly to prevent items from getting damaged ! When I contacted the owner about my items, being damaged, I asked him about having insurance , he said NO! What type of moving company DOESNT HAVE INSURANCE!!!! His moving crew also loaded a tool box and claimed I said to load the tool box on the truck, but I was nowhere around when I said that! His moving helpers then told me to give them $100 or they would call their boss to explain why I owned $100! The OWNER never returned my phone call, nor did he finish the job! Not only did I need to find another mover to help unload my truck at my new place, they also treated my items with respect! I HIGHLY RECOMMEND READING REVIEWS ON BBB and NOT USE One Call move because they will not make things right after his crew damages your items and not answer phone calls or texts!
    Look on Better Business Bureau for the real reviews about this unprofessional moving company!
  • Review fromSarah K

    Date: 08/13/2024

    1 star
    We used One Call Move for a recent move from Summerville to Charleston and had an awful experience. We paid for 2 helpers for 6 hours of labor, however, they only ended up working for 4 hours total and we were not refunded for the additional 2 hours that we paid for that they did not work. Additionally, the helpers we were sent got muddy footprints on our carpet, complained the entire 4 hours, were not careful with our items, and one of them disappeared for 30 mins and my husband ended up having to help the one guy that was trying to move us. We used this same company for a previous move and had a great experience so this was very disappointing. We would not recommend this company and will not be using them in the future. We tried resolving this directly with the owner and he refused to refund us.
  • Review fromKristin S

    Date: 01/22/2024

    1 star
    Refused all attempts to obtain a W9 from this Company for my business move. Unprofessional and should be ashamed. Everyone pays taxes, you should too.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.