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Average of 42 Customer Reviews
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Review fromAlice E
Date: 05/10/2025
5 starsAlice E
Date: 05/10/2025
Kris M**** was wonderful to work with at Firefly Solar and Roofing. He helped me get a fair price, and followed thru with what he told me from the beginning of the project. They did a great job and I would highly recommend Kris and Firefly Roofing.
Firefly Solar
Date: 05/11/2025
Thanks so much for the great review, *****! Glad to hear Kris took great care of you throughout the process!Review fromLeurys S
Date: 05/07/2025
5 starsLeurys S
Date: 05/07/2025
Worked with Caryn B****** in getting power wall 3's installed for a whole home backup solution. This came in handy during September 27th and 28th 2024 as Helene hit the southeast and power in my area fortunately was out for 34 hours. The power walls managed to keep the lights on and with the SPAN panel shift and shed loads to last through the day and night.Firefly Solar
Date: 05/08/2025
Thanks so much for sharing, **. **********! And great to hear that your system kept you up and running through Helene! That's what this is all about. :)Review fromGerald M
Date: 05/07/2025
5 starsGerald M
Date: 05/07/2025
It's with great pleasure that I provide my highest recommendations for Firefly Solar. Their design / build team was amazing from start to finish, commencing with the initial presentation and design, including the incorporation of a battery back-up system by Caryn B., then with Jeremiah J. for project management through the permit and construction phase, and even now with Ross L. during the systems management and post construction phase making sure the system is running smooth and efficiently. The entire team's quick response to any questions or concerns throughout the entire process has been both professional, courteous and quick to provide a solution.
Bottom line: would I recommend Firefly Solar? IN A NEW YORK MINUTE!Firefly Solar
Date: 05/09/2025
Thanks so much for the wonderful review, ******! Such kinds words! I'm glad that our entire team was able to provide you with such a great experience on your solar journey. Please let us know if there is anything we can help with in the future!Review fromEd T
Date: 05/01/2025
5 starsEd T
Date: 05/01/2025
Worked with Ron V as our initial point of contact. He was knowledgeable about the available options, and everything we decided on stayed the same throughout the process. There were no gotchas along the way, and the original price we agreed on stayed the same.
Jeremiah from the operations team was very good with communication and managing expectations. Installs were very backed up due to high demand after last year's storm, but I always knew where I stood in line.
The installation team was great, the panels went up quickly and all of the electrical work was done cleanly. The electricians came back to help diagnose a wiring issue in the house that was causing some problems with the new breaker boxes, but once that was cleared up everything has been running smoothly.
One of the controllers for the panel array had an issue, this was quickly discovered and communicated to me by the team, and within two days the part was replaced and we were up and running at full capacity.
Overall a great experience, I highly recommend Firefly.Firefly Solar
Date: 05/02/2025
Thanks so much for sharing your experience, **! We always try to deliver an excellent experience to our valued customers, and it's always great to hear when we hit the mark. Thanks again for sharing, and please let us know if we can be of an assistance in the future!Review fromSally B
Date: 04/30/2025
5 starsSally B
Date: 04/30/2025
Our experiences with Firefly Solar have been very positive — in particular because of our Firefly rep Kris M****. Kris represents Firefly beautifully and it’s clear he feels very good about the company. He’s been with us on our entire solar journey, answering every question (even the ones we repeatedly asked), patiently making sure we’ve understood every step of a process very new to us. We are seniors and not tech savvy. Any technical question or opportunity that has come up he’s been more than willing to carefully guide us through. He’s very knowledgeable about different solar products and also comfortable saying, “I don’t have an answer to that — but I’ll do some research and get right back to you.” And he does. He will investigate and discuss anything that might benefit us, taking into account the particularities of our property, the non-solar aspects of our home, and our current and future needs. Our daughter recently joined in on our discussions and she was equally impressed with her experiences. We can’t say enough about Kris.Firefly Solar
Date: 05/01/2025
Thanks for the great review, *****! Sounds like Kris went above and beyond, and we love to hear that! Please let us know if we can ever assist with anything in the future.Review fromPamela C
Date: 04/29/2025
5 starsPamela C
Date: 04/29/2025
I expressed an interest in solar energy online in the summer of '22 and Firefly quickly answered the call ?? My contact person, Kris M****, was personable & friendly, yet professional. He is very knowledgeable about solar energy & the different products available. He thoroughly explained the process to me, & designed a system that was most efficient for my home. There was a 3 month lag time for getting the panels at that time, but I was also made aware of that. Once the materials were available, Firefly sent a crew & installation was completed within 2 days - this included a master electrician who wired the system to my home and the city's electric meter. One week later, the city inspected the system, granted approval, & we were up & running!
I am able to monitor my system online, which is very convenient, and it really cool to see how much energy the panels produce. My electric bill is drastically reduced, especially in the summer when the pool pump is running. I have experienced a couple of glitches over the past couple of years, but Firefly was able to resolve the issues for me with just a phone call.
Thank you Firefly & Mr. M**** for making solar energy an easy choice, & such a good experience for me. ??Firefly Solar
Date: 04/30/2025
Hi ******, thanks co much for the wonderful review! We're so glad to hear that Kris and the team were able to provide a great experience for you and that you are seeing the savings on your electric bill! Thanks for making the world a better place. :)Review fromEric M
Date: 04/29/2025
5 starsEric M
Date: 04/29/2025
Kristopher M**** was my sales consultant. I'm very pleased with the service I received. The install crew did an excellent job. Also the office staff were great to work with. My system had some issues after install. I contacted Kris Mason and the office to let them know what was happening. Ross took care of everything and the system passed county inspection with no problems.Firefly Solar
Date: 04/30/2025
Thanks so much for the wonderful review. **. ******! I'm glad Kris took great care of you and the Ross was able to quickly address any post-install concerns! Be sure to reach out if there is anything more we can do for you in the future!Review fromTony R
Date: 04/28/2025
5 starsTony R
Date: 04/28/2025
Mr. Kris from Firefly Solar is the best roofer I know and have recommended him to all my friends and family. He prides himself in his work, is reliable, and attends to the needs of his customers as he would his own family. Constant checks long after he completes his job is a norm. He is completely professional and expert in his trade. He provides sound advice on the best products for his customers.Firefly Solar
Date: 04/29/2025
Thanks so much for the great review **. ******. We're glad to hear the Kris took great care of you and your family!!Review fromAndrew W
Date: 04/28/2025
5 starsAndrew W
Date: 04/28/2025
I am super happy with my system from firefly. I worked with Kris M**** and he was super patient with me while I took my time to decide on what setup I wanted. The batter backup has helped me every day and been a huge benefit when these bad storms came through.Firefly Solar
Date: 04/30/2025
Thanks for the shout out, ******! we love to hear how battery storage helps people out during outages. Glad to hear that Kris took great care of you through the process!Review fromLacey B
Date: 04/28/2025
5 starsLacey B
Date: 04/28/2025
Kris M**** was phenomenal. He answered our unending questions about the whole system and was with us from start to finish if he had anymore questions. We love our solar system from Firefly Solar and glad Kris was there to hold our hand through the process.Firefly Solar
Date: 04/29/2025
Thanks for the wonderful review, *****! So glad to hear Kris took great care of you through the process. You must have had your system more than a year by now, so we're glad to hear you're enjoying it!
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