Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Sunrise Sanitation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid C.

    Date: 02/16/2023

    1 star
    Sunrise gladly takes your money for a service they don't provide. I've paid for recyclables to be picked up but nobody ever does. They don't return calls or answer their calls. If you just need trash pickup I have no complaints about them for this service but don't pay for recycling service. I have switched companies for this reason.
  • Review fromsarah P

    Date: 02/14/2023

    1 star
    DO NOT use this company!! They have STOLEN money from me. Ive showed them multiple times the issue with nothing resolved. i have emailed and called for over a MONTH with no answer. They probably recognize my number so they wont answer. I would give ZERO stars if allowed.
  • Review fromMichael E

    Date: 09/02/2022

    1 star
    Last 6 months of service has gone downhill. Pay for service 2x a week and that does not happen. tried countless times to reach customer service to no avail. just paid for the next 90 days service in August which was a mistake. I will be seeking legal help and another company. No longer the great company of a few yrs ago
  • Review fromKen B

    Date: 08/17/2022

    1 star
    Absolutely abominable service. Weekly garbage pickup gets missed at least once every six weeks. Recycling rarely gets picked up. No one answers the phone and no one returns messages left on voice mail. Emails seem to go into the same abyss as voice mails. Today's failure has led me to take my business elsewhere. Just an FYI, in case the business's managers read these reviews; taking money for promised services and not delivering is THEFT. Keep in mind this obvious lack of moral compass if you are considering using this vendor. I would leave a zero star review if possible both gor poor delivery of service and lack of customer contact availability/willingness.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.