Reviews

Review Details

• Review fromMRS. D T

  Date: 12/05/2023

  1 star
  CLASS ACTION LAWSUIT NEEDS TO GET THESE OUTLAWS SHUT DOWN!! My husband is so upset over this entire ordeal. He had ONE yes that is correct ONE payment left and even checked with this company and they agreed!! Someone stopped the bank auto draft when husband probably brought it to their attention!!? So when the last draft did not get automatically paid the payment became LATE whereas NO ONE not so much as even called him or sent him a ANY type of communication. Just crickets. So now all this interest is now DUE because they say the payments were not all made within the agreed time frame and that the original terms of the agreement/loan were mute and Now ALL MONEY IS DUE NOW!!!! I am getting collection calls along with my husband getting them. they are not even willing to break from their script and just ask for a payment because they are doing their job and have mouths to feed too. But the lack of everything that is human with this Shell of a LLC is disturbing. WOW talk about violations! The FTC is my next stop and non stop calls that are coming to my phone in bursts of time periods will stop!! I am cut off and hung up on when I try to say that I am hereby notifying them to cease all calls and that is against the law to keep calling and harassing us but they hang up before I can say anything. I have also received calls in the evening and since FEW people have my number or even call me I can tell the number is a made up number so I do not answer. It will go on for about 2 or 3 days then no more calls. Then a week or two weeks later it starts up again. Going through the alphabet I suspect. I have had enough of these harassing people that I am disgusted with. THIS is very scary for me because now that I have LOAN SHARKS calling me and my husband they are probably going to retaliate and screw our credit up and report LIES to the credit bureaus. I just pray that something or someone can help us.

• Review fromJoy O

  Date: 08/08/2023

  1 star

  Joy O

  Date: 08/08/2023

  Zuntifi is related to litigation practice group
  They are part of the scam that litigation practice is practicing
  LPG litigation practice group gets the money from zuntifi to cover legal fees
  That they never performed. Zuntifi should get the money back from litigation practice group
  And not from their victim
  

  ZuntaFi

  Date: 08/09/2023

  Thank you for taking the time to leave feedback. ZuntaFi is a loan servicer that handles the billing and other services related to repayment of a account after your request for financing was approved by the lender. ZuntaFi is not a lender and is not affiliated with Litigation Practice Group. Please contact me so I can review your account details and get a better understanding of your situation. You can reach me at [email protected]. I look forward to hearing from you!
  
  Take care,
  Sheri Engleking

• Review fromKristi C

  Date: 07/21/2023

  1 star

  Kristi C

  Date: 07/21/2023

  I made an extra payment for a student loan and the next month their statement states the loan is delinquent and adds a $5 charge. I tried to reach the account manager and get voicemail or press 1 to speak with someone. This option does not work. I'm unable to leave a 0 star rating
  

  ZuntaFi

  Date: 08/14/2023

  Thank you for taking the time to provide honest feedback. I want you to know that I have researched to get a little better understanding of what happened. It appears your concern was resolved on 07/21/2023 when you spoke with our office and we let you know that one of your payments in June was not honored by your financial institution. If your concerns were not resolved, I encourage you to reach out to me directly so I can make sure all your questions are answered. We are here to help. Thank you again for taking the time to leave feedback.
  Take care,
  Sheri *********

• Review fromEric K

  Date: 03/21/2023

  1 star

  Eric K

  Date: 03/21/2023

  I unfortunately attend a private graduate institution that requires that I take private loans. Zuntafi was one of the few options, so I was essentially forced to select them as my servicer. Now that it is time for tax season, I am trying to find tax documents that should legally be reported by every loan servicing agency. They purposely hide this information so that the borrower is placed in an even more disadvantaged position. Their predatory practices should be fully investigated, and if at all possible, everyone should avoid using this organization as they clearly do not have the interest of their clients at heart, only about maximizing their profits at the expense of their clients.
  There is no way to get in touch with anyone, and they do not reply to the emails. They repeatedly state via their automated voice prompts that documents can be found on "zuntafi.com" but you literally cannot find anything. This has to be illegal.
  

  ZuntaFi

  Date: 08/09/2023

  Thank you for taking the time to provide honest feedback. The number you called to access your tax information is the customer service number. Our office hours are Monday – Friday, 8am – 5pm, CST. In order to receive the 1098E form for interest paid on student loans, the loan must have been obtained for cost of attendance at an eligible education institution based on the IRS definition. If your school does not meet the eligibility criteria, you would not receive a 1098E for interest paid. I wasn’t able to identify your account therefore if you could reach out to me at [email protected], I’d be happy to review your situation. I appreciate you taking the time out of your busy day to provide honest feedback. If you have additional questions or would like me to research further, I encourage you to reach out to our office so we can make sure all your questions are answered!
  
  Take care,
  Sheri Engleking
  

• Review fromeric p

  Date: 10/17/2022

  1 star

  eric p

  Date: 10/17/2022

  THIS COMPANY WILL SPIKE APR RATES AFTER YOU GET YOUR LOAN DON'T USE THIS COMPANY, GOES FROM NORMAL APR TO 23% ****** COMPANY. Also, if you check the reviews on google it's all employees or former employees. Now I can tell because every basic brain-dead comment is too simple and doesn't provide any details. ALSO, THEIR BACKEND TEAM WILL COMMENT ON THOSE COMMENTS. This is creating a false sense of rating of the company. You go to BBB where the comments can't get paid for like the ones on google, and their company is 1/5 like it should be. Not the paid for rating they have now. I flagged the comments, but the website said its nothing they can do if someone is paying for positive comments. *******************************************************
  

  ZuntaFi

  Date: 11/22/2022

  Thank you for taking the time to provide honest feedback. We understand the terms of a promissory note can be overwhelming. Your account manager is prepared to provide answers to your questions and help you through the repayment of your account. The interest rate for your loan is variable. This means your actual rate varies with the market. Per the Truth in Lending disclosure you accepted, your estimated APR is 11.224% and will never be greater than 21.000% We encourage you to reach out to your account manager so we can make sure all your questions are answered and you understand the terms and conditions of your signed promissory note.

• Review fromDiane P

  Date: 09/05/2022

  1 star

  Diane P

  Date: 09/05/2022

  I do think this company is legal. I did not put a loan in with them. I had a shower put in by *******. I was not supposed to make payment for a year. My interest was lower. I was supposed to get a senior citizen taxes cut for $1700. Zunta FI keep texting ever week with payment amount going up. I send a check for $147.00. They sent it back. They said I sent it to the wrong place. I use the payment papers they sent me with the Bank account address to send it to them. But they said it was The wrong place . I,am confused . There's three companies. How Inthe world did I get tied up with Zunta FI..we got the shower put in May 2022 this year.. I thought I a year to pay. I'm Stress worrying about making payment that was not in budget. I was told some things totally different.. nobody told me that I would have to go through three companies. Every time that I get a message the price goes up.I want to know who do I pay for the Shower? And I did not get what I was told. Something is wrong. I hate I put the Shower in my home. The Shower mess up my bathroom ceiling on top of everything. Now I have to put another ceiling in the bathroom. Zunta FI is Charging a lot of interest. I want the original contract. To look at. I don't know if ******* company have anything to do with it. I calling them. I got no answer back. I will try to contact them again. My loan was not with Zunta FI. Please look in to it for me. Thank you. Sincerely Diane ******.
  

  ZuntaFi

  Date: 09/16/2022

  Hi Diane,
  
  Thank you for reaching out to ZuntaFi. ZuntaFi is a loan servicer and handles the billing and other services related to repayment of your loan after the lender approved your financing request for your home improvement project. You can find the ZuntaFi information within the loan documentation that should have been provided to you by your home improvement contractor. If you did not receive this information or misplaced, we would be happy to provide you a copy of your loan information. ZuntaFi is not affiliated with your home improvement contractor; therefore, any concerns you have with your project or information you received when applying for the financing would need to be directed to the contractor that performed the work. We look forward to helping you resolve any communication gaps that may have existed. Please contact one of our customer service professionals by calling ************ or email ********************.

• Review fromAnthony H

  Date: 08/27/2022

  1 star

  Anthony H

  Date: 08/27/2022

  We keep getting letters stating we are past due. We do not have a loan with this company, we don't know who they are or why they think we have a $3000 loan with them, never got the money. I tried sending an email to them to see if they could tell me what this is for, no response. I even started an account online with them and when I tried to see what the loan was for, they say we don't have no active loans. They need to quit sending us letters that say we are past due when we don't have an account with them or we will take further action to stop the harassment
  

  ZuntaFi

  Date: 08/31/2022

  Anthony,
  
  ZuntaFi is a loan servicer and handles the repayment of a loan after a request for financing was approved by the lender for a product or service. If you are receiving correspondence from our office, your contact information was provided in a loan application. If you did not apply for financing, we'd like to assist you with the process to complete an *** identity theft affidavit and file a police report with your local police department. Please respond to the communications sent to you by contacting our office at ************ so we can assist.

• Review fromDarryl H

  Date: 08/09/2022

  1 star

  Darryl H

  Date: 08/09/2022

  ********, set me up with thus Loan, and ******** did not perform any of the Services that was explained to me over the phone!
  *************************************************************** **********************
  I was not satisfied with the service ******** provided, after a couple of weeks I never heard from ********; however, ZuntaFi, are trying to collect money from me for a service that was and has not been rendered!!
  

  ZuntaFi

  Date: 08/19/2022

  Thank you for taking the time to provide honest feedback. ZuntaFi is a loan servicer and handles the repayment of the account after your request for financing is approved by the lender. ZuntaFi is not affiliated with Tax Rise. We encourage you to contact their office directly to discuss the product or service you purchased.

• Review fromSheryl P

  Date: 08/04/2022

  1 star

  Sheryl P

  Date: 08/04/2022

  A complete rip off ******** for people that are honest, trustworthy and indicent that were trying to get out of debt. They took advantage of the people by calling their homes and asking to help assist with their loans by working out a solution to help pay off their loan with a lower intrest rate,
  when all the time they are woring out a solution for theirselves!
  

  ZuntaFi

  Date: 09/16/2022

  Hi Sheryl,
  
  Thank you for reaching out to ZuntaFi. ZuntaFi is a loan servicer that handles billing and other loan servicing activities for existing loans. ZuntaFi does not solicit consumers about solutions to payoff a loan at a lower interest rate. I would greatly appreciate receiving additional details about your experience. Please email me at [email protected] and reference this review.
  
  Thank you,
  Sheri *********

• Review fromRick D

  Date: 07/21/2022

  1 star

  Rick D

  Date: 07/21/2022

  Did not request a loan with Zuntafy because a company named ********** set up this this loan which I did
  ask for.... *****************************
  I will be filing a complaint with The Attorney General of Texas, my home
  State........
  

  ZuntaFi

  Date: 07/25/2022

  Hi Rick,
  Thank you for reaching out to ZuntaFi. ZuntaFi is the loan servicer and handles the billing and other services related to repayment of your account after your financing was approved by the lender for the product or serviced you financed at Honest Tax. You can find this information on your loan documentation and also within the information that should have been provided to you by Honest Tax. If you did not retain a copy of your loan documentation, please contact one of our customer service professionals by calling************* or email ********************. We'd be happy to provide you a copy of your loan information. We look forward to helping you resolve any communication gaps that may have existed.