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Business Profile

Magazine Publishers

Barton Publishing

Reviews

Customer Review Ratings

1.33/5 stars

Average of 33 Customer Reviews

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Review Details

  • Review fromKevin M

    Date: 03/20/2023

    1 star
    Products did NOTHING to lower blood sugar as claimed. They are sales and marketing selling you chromium picolanate with cinnamon which you can buy FAR CHEAPER at any place that sells supplements. They take advantage of diabetics by promising results to help reduce blood sugar. I paid over 700 bucks for supplements which did ZERO to reduce blood sugar. They then called and tried to sign me up for coaching that cost 1200.00. Barton is a scam period. I bought the 20.00 guide as well.
    DO NOT WASTE YOUR MONEY. These people are predators pretending to be health experts.
  • Review fromJosh G

    Date: 11/17/2022

    1 star

    Josh G

    Date: 11/17/2022

    (Sat Nov 6) Interested by their claim to be able to correct diabetes with some pills I attempted to make a purchase for just less than $20, as ot stated that's all that was needed. Then, it switched to the next page and offered me a physical copy of a book or pamphlet to an accompany the pills for $20 more dollars. Each time it would introduce a new screen that was intent on an additional sale. By the end of their sales pages that kept threatening that if I left the page I would likely be billed improperly or in duplicate I was informed that my card was declined and I should try again later without ever seeing a total. (Sun Nov 7) The following morning I received notifications from my bank about fraudulent activity and I saw that even though I was informed previously through their site that my card was declined and I should try again,and in which I refused to as I was already beyond displeased. They had attempted to rerun my card three(3) different times for $755.xx . So I cancelled my card as it was the weekend still and they are only open weekdays. (Mon Nov 8) Contacting them first thing to get everything figured out and corrected. They stated that I would have to get back to them before end of this business day as orders had not been sent out yet. So, I contacted the my bank got an exception authorization code so they could reimburse me and called Barton back again same day only a couple hours later. The Barton agent said they attempted the refund and it wouldn't go through yet again. I was informed after making yet another phone call to Barton that I would have to wait for a reimbursement check in the mail and to wait a week. (Mon Nov 14) Called to check on status and was told that they would inquire about my reimbursement and I should wait yet again for a confirmation email. (Thu Nov 17) Still haven't received confirmation email, they say reimbursement checks are only mailed out on Mondays and I should wait a week yet again. All of this because of a $20

    Barton Publishing

    Date: 11/23/2022

    Hello Josh. We are glad you had an initial interest in reversing high blood sugar, enough to trust us to place an order! We are sorry our trust was lost. When ordering, your credit card is provided at the beginning of the check-out process and for any offers you select to add your order, the web page says: PLEASE DO NOT EXIT OR GO BACK! Your Order is Processing. Review this offer and select an option below. There are also big red no and green yes buttons so you can be confident in your selection. We produce NO threats about improper or duplicate billings! It is common practice that a credit card may be tried more than once when placing an online order, and in your case, it was tried twice with a successful third attempt. The order you placed could not have gone through without your credit card approving it. When you called on November 7, we tried 3 times to refund your card unsuccessfully, with or without a code. How do you expect a refund to a canceled credit card? This is the mistake many customers make. When you called on Monday, November 14 we submitted a check request for your reimbursement. As explained, these are mailed on Mondays, so it had to wait until the following Monday to be sent to you. You were informed on Tuesday, November 22 that your check was mailed on Monday, November 21. The order you placed online could have been refunded the next business day if you had not canceled your credit card. But within almost two weeks after you placed an order, you have a refund check mailed to you. Our customer service took care of you every step of the way and provided clear instruction and direction with the limitations put on them. They also informed you of our check policy, which we followed. You have now been refunded in full by check.
  • Review fromJean B

    Date: 08/02/2022

    1 star

    Jean B

    Date: 08/02/2022

    A oid all contact with this company. It traps you into buying a subscription to look at a product, and if you touch the oroduct to try to read the label, it automatically orders it for you at a horrible price. I tried desperately to cancel and stop to no success. Inow have to put a freeze on the company with my credit card. **********************************************

    Barton Publishing

    Date: 08/04/2022

    I'm sorry you had a bad experience placing an order with us. We try to make it is as clear as possible when you select the SUBSCRIBE button that you are purchasing an auto order. We do not have the option to purchase when an image is clicked, so we will investigate why this happened with your order. I located two emails from you dated July 17, requesting to cancel your auto order. We responded the next day on July 18 with confirmation of your cancellation. When your auto order was cancelled by our customer support team within 24 hours of your request, you received an automatic email response from our system that notified you of this auto order cancellation, which included your order number for reference. You emailed us again on July 20, repeating that you did not want any further charges. We replied to you the next day that your auto order had already been cancelled. You can expect prompt service and attention from Barton Publishing, as demonstrated by our timely fulfillment of your request.

    Jean B

    Date: 08/04/2022

    It should not be that complicated. I didn't know that Subscribe expected me to buy anything. It cost me $19.95 just to subscribe. That was all that I expected to pay. To force people to spend at least another $60 is ludicrous. I stand with my objections, and comments. That 30 capsules of Cinnamon, Chromium, D3/MK2 and a day's need of Selenium is not worth the over $60. It's still not honest or fair with the public. I don't want your publications and deeply regret subscribing.

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