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Business Profile

Motorcycle Dealers

J & L Harley Davidson

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christian A

    Date: 07/24/2024

    I went into Harley Davidson the other day and bought a motorcycle with added parts to make my dream motorcycle and the service guy forgot to bolt my chain cover. I work a full time job and go to nursing school so after a few I noticed the rattling and sent the complaint to the sales guy and he told me that I would be okay to ride it but I need to make an appointment thru the service department. I reached out to them and there was no concern and they said I could ride it. I went in a few weeks ago on a Saturday to bring it in and the chain cover went into my bike and I was smelling burnt rubber. I think contacted the sales guy and they were more worried about covering them selves by saying “I told you to make an appointment”(which I did but they weren’t worried about it). I then brought the bike home and parked it at home and told them I wasn’t comfortable brining it back. Then the sales manager goes “I rode 10 plus years, you will be ok”. So I rode it with the chain cover still shredding my tire and was able to pull the part out. But the damage was already done and I brought it in. I walked up to them and voiced my frustration and mentioned to them that I would of lost control if the part would of popped my tire. And they did not care. They were worried about covering there butts. I then tell the service manager and he even told me to never deal with the service guys because of how they act. I also waited for a ride while they checked my bike out and they starting mocking me and talking behind my back. Even saw an employee laughing while I was there. This is so unprofessional. These people should not be doing business.

J & L Harley Davidson is NOT a BBB Accredited Business.

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