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Business Profile

Credit Card Processing Services

Comdata Corporation

Reviews

This profile includes reviews for Comdata Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comdata Corporation has 4 locations, listed below.

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    Customer Review Ratings

    1.19/5 stars

    Average of 72 Customer Reviews

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    Review Details

    • Review fromDanny R

      Date: 01/06/2023

      1 star

      Danny R

      Date: 01/06/2023

      Overcharged my card! Horrible customer service.i cant even log into my account to review what im being charged for. But yet the call me every minute of the day threatening me they will report to credit department if i dont pay now! Haha they are a joke

      Comdata Corporation

      Date: 01/09/2023

      *****, We hate to hear about your experience with access to your account and your billing. If you wish to discuss this matter in further detail, please email [email protected] using the Ref ID ********** as the subject line. We look forward to speaking with you!
    • Review fromCalvin B

      Date: 12/28/2022

      1 star

      Calvin B

      Date: 12/28/2022

      Company allowed merchant to steal money from me then denied my dispute for my refund. Terrible company.

      Comdata Corporation

      Date: 01/03/2023

      We hate to hear about your experience with our company. If you wish to discuss this matter further, please email [email protected] using reference ID ********** as the subject line. Thank you for sharing your experience with us.
    • Review fromJavier R

      Date: 12/24/2022

      1 star

      Javier R

      Date: 12/24/2022

      In December of 2021 the company gave us a $75 holiday gift. A year later 2022 there's $45 in there. Think twice before buying comdata payment Solutions gift cards Consumer beware.

      Comdata Corporation

      Date: 01/04/2023

      Greetings, Thank you for bringing this matter to our attention. We appreciate the opportunity to assist you, however, we have not been able to contact you by phone or email. If you will need further assistance, please send an email to [email protected] and enter your reference number ********** in the subject line. An agent will call you as soon as possible. Thank you for your time. We value your business. Respectfully, Executive Response Team
    • Review fromCait H

      Date: 12/17/2022

      1 star

      Cait H

      Date: 12/17/2022

      Customer service take hours sometimes days to respond. For instance today our account representative made an error that caused 50+ cards to be inoperative over the weekend and customer service can not fix the problem until 0700 on Monday. Horrible company from the top down.

      Comdata Corporation

      Date: 12/21/2022

      Greetings, We apologize for the negative experience you have encountered with your fuel account and have made attempts to reach you. Please send an email to [email protected] and enter your reference number ********** in the subject line. An agent will contact you as soon as possible. Thank you for your time. We value your business. Respectfully, Comdata
    • Review fromDavid J

      Date: 12/15/2022

      1 star

      David J

      Date: 12/15/2022

      Absolutely horrific business to deal with. Customer service is a complete joke. They make you jump through numerous hoops just to access your own money. They should be shut down.

      Comdata Corporation

      Date: 12/20/2022

      *****, We hate to hear you had a negative experience with our customer service. If you wish to discuss this in further detail, please email [email protected] using ref ID ********** as the subject line. Thank you
    • Review fromSean C

      Date: 12/12/2022

      1 star

      Sean C

      Date: 12/12/2022

      Would never recommend this card to anyone they will steal your money . ******* has been trying to initiate a refund with this merchant for about a month and have not processed the transaction I’m over it . If they can do this to me imagine the others it’s just $50 gone down the drain but I’m sure there are other victims

      Comdata Corporation

      Date: 12/14/2022

      We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at [email protected] using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.
    • Review fromHarry G

      Date: 12/10/2022

      1 star

      Harry G

      Date: 12/10/2022

      This is the absolute worst debit paycard which happens to be issued by ***** ******** ( temp company ) I hate this card. You can't even ask for a worst card. How are they in business they should be banned from issuing bank cards. God they are horrible.

      Comdata Corporation

      Date: 12/12/2022

      We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at [email protected] using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.
    • Review fromJose P

      Date: 12/03/2022

      1 star

      Jose P

      Date: 12/03/2022

      Comdata ***** . They will give you the run around . Comdata is a scam . Impossible to register a check .

      Comdata Corporation

      Date: 12/12/2022

      We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at [email protected] using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.
    • Review fromDan L

      Date: 12/02/2022

      1 star

      Dan L

      Date: 12/02/2022

      Garbage company providing the worst service. I’ve dealt with them a few times and again now over the last 6 years. Always a frustrating terrible experience.

      Comdata Corporation

      Date: 12/12/2022

      We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at [email protected] using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.
    • Review fromAllen S

      Date: 11/22/2022

      1 star

      Allen S

      Date: 11/22/2022

      these people are thieves. The card doesn't work almost everywhere I go, and when it declines, I get charged for it. despite correctly entering my PIn and having the funds available. And that is on top of all of the absurd fees you have when you use the card successfully. I open the app. I've been given the shows me my card balance and there's a dollar here or a dollar there missing every time I open it with no explanation. I tried calling customer service, only to find out that they put a different phone number on my file, when I told them that there is only one phone number and it's the one I'm calling from. the lady got upset with me like I had stumbled upon something I wasn't supposed to when I told her to make sure that this phone number is the one that's being used. she literally got angry with me when I was trying to get her to correct it. after a frustrating conversation of her trying to confirm my data over and over, she finally told me that she would send me a transaction report to explain what was going on with my money. I never got a transaction report. And when I got off the phone and looked at my account balance can you guess what happened? comdata is a company of thieves and i would recommend avoiding at all costs.

      Comdata Corporation

      Date: 12/12/2022

      We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at [email protected] using reference number ******** in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.

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