Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Nissan of Cookeville

Reviews

Customer Review Ratings

4.9/5 stars

Average of 142 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRandy S

    Date: 07/18/2023

    5 stars
    The buying experience with both Cole L. and Nissan of Cookeville was exceptional and very efficient in every way! *****
  • Review fromEmily P

    Date: 07/17/2023

    5 stars
    Ethan helped me purchase my first car today and made it such a quick and painless experience! Thank you for answering our questions and providing us with such a positive experience.
  • Review fromTaylor B

    Date: 07/17/2023

    5 stars
    Ethan W was wonderful over the several months of helping me look for a car! Very patient and informative. Very knowledgeable when it came to informing me of what I was looking for and not looking for. Even though I haven't decided on a car yet he hasn't given up on helping me. Would recommend him to anyone I know looking for a new or used car. Never wasted my time with what I didn't want and still keeps in touch with new/used cars on the lot. Hopefully will. find the perfect one soon with him!
  • Review fromMegann M

    Date: 07/12/2023

    5 stars
    This was the sixth dealership my husband and I visited while shopping for a new car and Lane was the best salesperson we dealt with. He took the time to listen to all my demands for what features I needed and didn’t waste our time with vehicles that didn’t meet my needs. Also he was incredibly knowledgeable about the car and explained everything wonderfully. We had a great experience!
  • Review fromKim P

    Date: 07/08/2023

    5 stars
    Walter L** was very helpful in the purchase of our new Murano. He is very knowledgeable of the vehicles he sales and very focused on the customers needs. Go see Walter for your next vehicle purchase!
  • Review fromSheila R

    Date: 06/30/2023

    5 stars
    Robbie J****** was great and so helpful. However they didn’t have exactly what I wanted he assured me he would be on the lookout. Robbie didn’t pressure me into getting something I didn’t want. He was very polite and personable. Made looking there a pleasure, would definitely recommend if you’re ready to buy or just look ask for Robbie.
  • Review fromRobbie P

    Date: 06/30/2023

    5 stars
    Cookeville of Nissan and Lane T***** were awesome to deal with. Best car buying experience we have ever had. Highly recommend.
  • Review fromHope M

    Date: 06/27/2023

    5 stars
    Walter at Nissan of Cookeville was such a great help in finding the perfect vehicle for me in my budget! So friendly and knowledgeable about what would be a best fit for me. Highly recommend Walter if you’re shopping for a vehicle!
  • Review fromKaren S

    Date: 06/26/2023

    5 stars
    Pete B******** is truly focused on customer service. He made me and all 100 questions his priority. The easiest and most enjoyable car sale I have experienced! I would recommend him to anyone who is looking for new wheels.
  • Review fromNick M

    Date: 06/24/2023

    5 stars
    Walter L** is the salesman to see, he got me and my wife in a Nissan Murano and we love it!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.