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Business Profile

Used Car Dealers

Gallatin Honda

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDebbie k

    Date: 10/09/2023

    1 star
    Service Department… Her name was Anna. I was simply having a second key programmed. As I was paying, she had the one paper with my price to pay then took out a second sheet of paper and stated that I needed to sign the check-in. She highlighted the signature areas in both sheets and paper clipped the second sheet under the first with only the signature line visible. The first sheet was for $180 and the second sheet(check-in) showed an additional $75. I pulled the sheets apart and asked her what it was. She picked it up, put the second aside and said nothing. Then I was checking to ensure the second key fob was working and they had to take my car back to maintenance for a few minutes. as I was pulling out, I noticed the sensors for my tires had been fixed because it had just turned a little cold, and they had started to indicate air was needed. I thought how nice of them they fixed this for me. when I checked my vehicle settings, they had put 48 in my left front tire 38 in the front tire and my back two tires at 28. I truly believe this was purposeful.Yes, Anna brought my car to me the second time.

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