Reviews

Review Details

• Review fromGina E

  Date: 07/25/2022

  1 star
  Absolutely horrendous! No water, roaches, broken blinds, trash strewn all over, stains on pillows, FILTHY. We had 2 little ones and their legs were black from crawling on the floor. Went to town and bought cleaning supplies. Mold on toilets and all grout. We were told at 11:00 pm to drive down the mountain to get our own water. Management said to wait until noon the next day to see if the well filled up before we could move out and possibly get another cabin. Thoroughly disgusted!

• Review fromDustin D

  Date: 07/20/2022

  1 star
  Do not rent from these no good people. We on on our 3rd day hear ac was Broken when we got here still not fixed. Hot tub was broke when we got here still not fixed. Games in cabin broken. When we get back to the cabin is 85 degrees in here and ask to talk to supervisor since day one still no call back. Repair guy came here twice fixed nothing. I will be going to the main office to talk to someone tomorrow. Because no one calls u back. Also had a outlet cover broken in living. Good enough to shock my 2 year old. Water dripping from ceiling under ac. Ask to get moved. No luck. I beyond ******. Yeah don't ever rent from this company. The worst run business i have ever experienced!

• Review fromLorie R

  Date: 07/20/2022

  1 star
  Well we still enjoyed our vacation/honeymoon at CREEKSIDE CABIN,we thought it best to let other people the issues we had. We reported on day 2 that the light over toilet had blown out. Even though someone from the maintenance team came over it was while we were gone they brought over the wrong bulbs (ended up leaving them on top of the dresser) and had taken the cover to the light system with them. We reported this on day 3 because it was late when we returned on day 2, but maintenance never returned our whole stay. We also decided not to use the jetted tub (1 of the reasons we booked that cabin) because it appear very clean. Also on the back porch is a hot tub that was listed as private. Well from the porch you could see the community pool, so that means they could see you too and the blind area for privacy (that we could clearly see there used to be a blind) didn't have a blind there anymore. So if wanting to use the hot tub unclothed please bring a towel out there to be able to get into and out without being seen. Also there were 2 fireplaces and we enjoyed the 1 in the livingroom, but the 1 in the bedroom did not work, We reported it on day 2 and it never was addressed.

• Review fromMary K.

  Date: 07/19/2022

  1 star
  Horrible accommodations, false advertising. Not secluded in the mountains, people right next door and houses all around, not in a private area and easily can hear and see the next-door homes and their balconies. DO NOT stay here or bring your family here. The rental here was filthy dirty, they are not following any covid protocols for cleaning or sanitizing the property. Not one single cleaning supply on premises and it was not cleaned. No cleaning spray, wipes, sanitizer or mop to clean up if you had a spill. we were told " sorry the cleaning crew quit". They did not offer to send someone to clean or amend the situation, we had to try to clean ourselves with no supplies in the rental. No adequate linens provided for a place that is advertised to accommodate 58 people Two hot tubs on the property and a community pool down the hill, but no pool towels provided. No washcloths in the home, minimum very old and scratchy towels. The 13 beds had no mattress pads, and the blankets did not appear to be laundered between clients. It was disgusting. 4 kitchen towels for an entire huge kitchen to be used for a week! The light fixtures did not work, the refrigerator beeped continuously for a filter change until we figured out how to shut it off. Most bathrooms had no shower liner, the ones that did were filthy dirty and had black mold. Maintenance was called multiple times, never came to fix problems. We had water leaking from the ceiling onto the living room and dining room floors from around the tubs on the upper level. Serious and severe health code violations and this place is not safe to inhabit, needs to be inspected and multiple repairs and updates to address serious public health concerns.