Reviews

Review Details

• Review fromSue R

  Date: 07/26/2023

  1 star
  Only because I had to have a star to write a review did I put a one-star in. WE DO NOT recommend this company. We live in ***********, **. In order to have our windows cleaned, the company will only come out for more than one house due to travel. I totally understand that logic. However, I don't understand when they schedule you between 8am - 9am and they still have not arrived, and it is now 10:30am. When we contacted the company to ask where the crew is, we were told, "They are on their way, we can't control traffic." That is the most unprofessional reply I have ever heard. We all live in the Atlanta area, and we know how bad traffic can be. As a professional myself, if I have an appointment scheduled at 9am and it is an hour away, guess what, I leave extra early to make sure I am not only on time, I am early. If you are looking to work with a professional company, this one is not it!!!

• Review fromJoe L

  Date: 07/11/2023

  2 stars
  Do not believe the ads, they don't do what they say about bagging gutter cleanout or flushing downspouts. The flushing my downspouts received was the kid kicking on the downspout with his heel while hanging over the roof. Very dangerous. He was simply throwing the asphalt sand/mud from the gutter onto the lawn in clumps until I caught him and did not clean it up. He climbed ladder to roof and was all around the roof before I could get out to see progress. Doubt the job was actually completed but mobility issues was why I hired this group. Also had exterior of windows washed. Some good some not but biggest deal was had two window sections fogged after they left that were clear as air before the service. How do you break glass window seals washing windows? Obviously by doing it wrong. Only used a spray bottle and a squigy and I didn't find fogged windows until after he left. Only communication with serviceman was through an English to Spanish translation app on service kid's phone. Told office worker when I paid via card to have owner call me.no response at this time more than 24 hours later. I would not recommend this particular ********** office version of APS for gutter or window cleaning given my experience.

• Review fromAaron M

  Date: 05/03/2023

  1 star
  Their pressure washing service is advertised as "chemical free" but it bleached my outdoor furniture and composite deck.

• Review fromMark B

  Date: 08/27/2022

  5 stars
  Ignored most of the reviews when I realized many of these reviews are for other cities and are not relevant to this (******* **) based company. Not helpful for those of us looking for honest feedback. I used them to clean my gutters in ************. Did a great job for the price. Will use them in the future.

• Review fromLydia S

  Date: 08/26/2022

  1 star
  I certainly will not use APS ever again. I hired them to pressure wash my pool screen for $199 and they did a horrible job. They were "done" in less than an hour, only pressure wash from the inside of the pool deck, outward. They never pressure washed the outside of the panels, and when I asked about it, they said it would be an additional $100. I felt that the job was rushed and not complete. I pointed out areas they missed, but was told it would look different when the screens were dry. After they left and the screen were dry, I could see where they missed three panels on the upper level and what they did complete, there were streaks of dirt and alga where they missed. I called the office to complain, and have left messages, but I have received no response.

• Review fromMona S

  Date: 08/18/2022

  1 star
  APS Did a horrible job cleaning my house and power washed the deck that was brand new and destroyed *************. I needed them to power wash it so I would seal it. Now. It is all ruined and needs to be sanded. Also the man they send out was very rude.

• Review fromMegan H

  Date: 07/29/2022

  1 star
  AWFUL. Completely unprofessional. They sent a very young kid to wash windows and he walked on top of plantings under the windows crushing them. Adult window washer bent screens by forcing them unnecessarily (they were casement windows so both sides can be washed without removing screens.) ******* office owners refused to address the issue except to send the non -english speaking workers back to the house -- how does that help? It was a fiasco. My contact at APS only communicates by text and refused to give me the contact number for the owners.. Unfortunately they cashed my check before I could stop payment.