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Business Profile

Roofing Contractors

Best Choice Roofing & Home Improvement, Inc.

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Best Choice Roofing & Home Improvement, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Choice Roofing & Home Improvement, Inc. has 27 locations, listed below.

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    Customer Review Ratings

    3.94

    Average of 127 Customer Reviews

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    Review Details

    • Molly M

      Date: 02/10/2023

      They did my moms roof. They managed everything for us. From filing with insurance to picking up checks and keeping in constant contact with us. It was such a simple process. And the roofing work is perfect. They even handled removing an old satellite with no issues. I definitely have recommended BEST Choice Roofing to everyone I know! -Greenville, NC

    • Michael V

      Date: 02/10/2023

      Richmond, Va Branch
      If you’re wondering if this company is worth your money it is!! Sales Reps Chris and Charles did a great job helping us make our decision. Nate did a great job answering all our questions on what was going to happen and how. Now the reason I’m giving this company five stars is because of the crew that installed my roof! June 18th 2020, Fabian(supervisor) Rivaldo, Estuardo, Nelson, Melvin, and Edgar. This crew is the best hands down! From start to finish they were punctual, professional, clean, and efficient! They covered my flower beds so nothing would get ruined. They took care of my lawn making sure all the nails and debris were picked up. Nothing was left behind. They barely took a break. They were like machines. It was obvious they’ve been in this business a long time. My husband and I watched them work and watched their methods. Top notch!! Answered all our questions and made sure EVERYTHING WE WANTED WAS DONE! They were extremely professional and friendly to us. Their work ethic was exceptional! I’ve read a lot of reviews and see nothing on the crew that’s responsible for the finished product. I believe it’s important to mention the crews professional and efficient work, the company AND the crew are a whole. Overall I’m extremely happy with my roof. I love pulling up to my driveway and seeing my new roof. Thank you! We chose Sedona Canyon for our roof.

    • Natalia B

      Date: 02/09/2023

      Amazing customer service and support. Charles answered all our questions and helped make the process so easy! He explained the process clearly and kept us up to date throughout the entire process. We had a great experience, and because of this, have recommended BCR to many friends. They have always validated our good review to all who we have recommended! Great service and great customer care.

    • Chelsea N

      Date: 02/09/2023

      Best Choice Roofing in Greenville, NC was excellent. They made the process super easy. All involved made sure my roof was done in a quick and timely manner. We had a brand new roof and completely cleaned up before 8pm! Highly suggest you contact them for any roofing issues you may have.

    • Erin P.

      Date: 02/09/2023

      Best Choice Roofing did a wonderful job installing our new roof. From the GM through the crew who put on the roof. They guided me through the entire process. Chris R****** performed a complete inspection of the roof and was extremely knowledgeable. Scheduling was easy and they came right on time. Follow-up communication by the entire team was excellent. I would highly recommend Best Choice Roofing for any roof replacement or repair needs and to anyone needing a roof!

    • Nick B

      Date: 09/23/2022

      Do NOT use this company! The entire process has been horrible. I live in NC and decided to use this company for a roof installation. A 2 day process of work and final paperwork, has now been ongoing for over a month. Thousands of dollars of damage was caused to my property, and they have said that they are not liable for that cost. The communication has been lacking to say the least. Whenever an issue came up, and several did, I spoke with a different person almost every time and each time I had to explain the entire situation. When contractors came out to do work, they had no idea what to do and were looking at me for a detailed explanation. I've called the main office in Tennessee more than a few times. I left a message early on about issues I had, no response. I've called a few times in the past week to get a better explanation on why the damages they caused won't be reimbursed. Still waiting to hear about that. There is not enough space to detail all the issues I had with this company. I would NOT recommend this company to anyone for any roofing service.

    • Betty W

      Date: 08/01/2022

      I read all the reviews for Best Choice. I noticed that some were for other states. I went ahead and let Best Choice install my roof. Not one time did I ever feel bullied or pressured into anything. They were professional and understanding with all my questions. I would highly recommend Best Choice Roofing to all my friends and neighbors.

    Best Choice Roofing & Home Improvement, Inc. is BBB Accredited.

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