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Business Profile

Pest Control Services

Scorpion Termite and Pest Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

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1

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Review Details

  • Paige H

    Date: 02/16/2024

    We hired this company to encapsulate under our 2 year old (at the time) house due to a mold issue from humidity in our crawl space in August 2022. *****, the owner, was very prompt and helpful in the beginning. He completed the job and we were satisfied up until August 2023. The dehumidifier unit he installed froze and completely quit working. My husband contacted him and he came to inspect what was going on the next day. After then is when the issues began. My husband texted and called him personally and his company office from August 2023 until now, Feb ****, with little to no help. Before installation we signed a contract and was made aware the unit is covered under a 5 year warranty. For seven months we have tried to get our defected unit replaced under the warranty. ***** had many excuses. He would say hes trying but no one will email him back, or theyve shipped it but it might be lost, and even sent a picture of his wife in a hospital bed (!) I guess to hopefully get us off his back. I finally pleaded with him to tell me who I could call at the manufacturing company but he said I couldnt due to it being under his account in January. I had finally had enough of his excuses and crawled under the house to find the manufacturer and called them myself. I called one time and sent one email with all of the info they needed on Feb 8, **** and the new unit arrived today. I 100% do not recommend this company if you work hard for your money and only request to get what you paid for.

Scorpion Termite and Pest Control is NOT a BBB Accredited Business.

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