Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Monuments

Timeless Monuments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Monuments.

Reviews

Customer Review Ratings

1.8/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngel C

    Date: 07/07/2024

    1 star
    At this point, I wouldnt give a one star review. I just had to pick one to be able to post a comment. When you have $1300 involved and 77 year old in law, it really makes you aggravated someone would do somebody the way they have been done. my father-in-law gave this company $1300 for him and his wife to purchase a headstones over six months has passed. He will not answer the phone. There is no update. He would not let them pay anything but cash thats the first red flag. We had no idea as the children we couldve been helping this breaks my heart, the man said he could only accept cash payment so he took $1300 cash money from them timeless monument business we left a name and number on the window he would not respond. We now have customers calling us talking about he has ripped them off for $5000, wow and they have his mother number now the mother has gotten involved and says shes trying to get their money back. What a crying shame for this poor mom someone has to make a stand. Were calling the local news company as well other unhappy customers.
  • Review fromtameka R

    Date: 06/25/2024

    1 star
    If anyone has a email for this business, please let me know
  • Review fromCorrina S

    Date: 06/11/2024

    1 star
    My sister and I have been waiting for our mothers headstone photo for over 2 years. We have both tried to contact by call, text and stopping by. Voice mail stays full and the off chance you can leave a message it isn't returned. In the start of this, this place seemed great. The owner seemed knowledgeable and was willing to help. Now he is no where to be found. Follow through is awful and he took my mothers money and did not follow through with ***** promised.
  • Review fromDillon C

    Date: 06/03/2024

    5 stars
    Great customer service caring young man, was cheaper than any other place around
  • Review fromJudith R

    Date: 05/23/2024

    1 star
    Still waiting on husbands headstone promised 4 mod ago paid 2000 a year ago No one is ever there dont answer any emails ***************************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.